Tag: virtual agents
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Cloud Blog: Google is a Leader and positioned furthest in vision in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms
Source URL: https://cloud.google.com/blog/products/ai-machine-learning/gartner-magic-quadrant-for-conversational-ai-platforms/ Source: Cloud Blog Title: Google is a Leader and positioned furthest in vision in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms Feedly Summary: Google has been named a Leader in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms (CAIP) report, and positioned furthest in vision among all vendors evaluated.…
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Enterprise AI Trends: ChatGPT Agent Mode, and "Vibe Automations"
Source URL: https://nextword.substack.com/p/chatgpt-agent-mode-and-vibe-automations Source: Enterprise AI Trends Title: ChatGPT Agent Mode, and "Vibe Automations" Feedly Summary: OpenAI will eat AI automations AI Summary and Description: Yes Summary: The text discusses the release of OpenAI’s new Agent Mode feature in ChatGPT, which allows users to create virtual agents capable of performing complex, multi-step tasks autonomously. This…
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Cloud Blog: How Conversational Agents and Looker can boost contact center efficiency and enhance constituent services
Source URL: https://cloud.google.com/blog/topics/public-sector/how-conversational-agents-and-looker-can-boost-contact-center-efficiency-and-enhance-constituent-services/ Source: Cloud Blog Title: How Conversational Agents and Looker can boost contact center efficiency and enhance constituent services Feedly Summary: Conversational agents are transforming the way public sector agencies engage with constituents — enabling new levels of hyper-personalization, multimodal conversations, and improving interactions across touchpoints. And this is just the beginning. Our…
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Enterprise AI Trends: ChatGPT wants to be "Cursor" for everything.
Source URL: https://nextword.substack.com/p/chatgpt-wants-to-be-cursor-for-everything Source: Enterprise AI Trends Title: ChatGPT wants to be "Cursor" for everything. Feedly Summary: OpenAI’s wants ChatGPT to be THE interface for all other apps on your device AI Summary and Description: Yes **Summary:** The text discusses OpenAI’s ambitions regarding ChatGPT’s integration into various platforms, specifically highlighting Nick Turley’s testimony suggesting OpenAI’s…
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Cloud Blog: Integrate Five9 VoiceStream with Google Cloud CCAI Agent Assist
Source URL: https://cloud.google.com/blog/topics/customers/integrate-five9-voicestream-with-google-ccai-agent-assist/ Source: Cloud Blog Title: Integrate Five9 VoiceStream with Google Cloud CCAI Agent Assist Feedly Summary: Five9 is a cloud contact center provider that offers a VoiceStream subscription which allows their customers to access their domain’s audio stream and call events in real time. In this post, we will show you how to…