Tag: tooling
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		Cloud Blog: How Conversational Agents and Looker can boost contact center efficiency and enhance constituent servicesSource URL: https://cloud.google.com/blog/topics/public-sector/how-conversational-agents-and-looker-can-boost-contact-center-efficiency-and-enhance-constituent-services/ Source: Cloud Blog Title: How Conversational Agents and Looker can boost contact center efficiency and enhance constituent services Feedly Summary: Conversational agents are transforming the way public sector agencies engage with constituents — enabling new levels of hyper-personalization, multimodal conversations, and improving interactions across touchpoints. And this is just the beginning. Our… 
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		Cloud Blog: Automate data resilience at scale with Eon and Google Cloud BackupSource URL: https://cloud.google.com/blog/products/storage-data-transfer/data-resilience-eons-approach–google-cloud-best-practices/ Source: Cloud Blog Title: Automate data resilience at scale with Eon and Google Cloud Backup Feedly Summary: Cloud backups were once considered as little more than an insurance policy. Now, your backups should do more! They should be autonomous, cost-efficient, and analytics-ready by default. That’s why Eon built a platform purposefully aligned…