Tag: support ticket

  • OpenAI : Empowering teams to unlock insights faster at OpenAI

    Source URL: https://openai.com/index/openai-research-assistant Source: OpenAI Title: Empowering teams to unlock insights faster at OpenAI Feedly Summary: OpenAI’s research assistant helps teams analyze millions of support tickets, surface insights faster, and scale curiosity across the company. AI Summary and Description: Yes Summary: The text describes OpenAI’s research assistant as a tool designed to enhance efficiency in…

  • Cloud Blog: From legacy complexity to Google-powered innovation

    Source URL: https://cloud.google.com/blog/products/chrome-enterprise/from-legacy-complexity-to-google-powered-innovation/ Source: Cloud Blog Title: From legacy complexity to Google-powered innovation Feedly Summary: Editor’s note: Today’s post is by Syed Mohammad Mujeeb, CIO and Arsalan Mazhar, Head of Infrastructure, for JS Bank a prominent and rapidly growing midsize commercial bank in Pakistan with a strong national presence of over 293 branches. JS Bank,…

  • The Cloudflare Blog: The impact of the Salesloft Drift breach on Cloudflare and our customers

    Source URL: https://blog.cloudflare.com/response-to-salesloft-drift-incident/ Source: The Cloudflare Blog Title: The impact of the Salesloft Drift breach on Cloudflare and our customers Feedly Summary: An advanced threat actor, GRUB1, exploited the integration between Salesloft’s Drift chat agent and Salesforce to gain unauthorized access to Salesforce tenants of Cloudflare and many other companies. AI Summary and Description: Yes…

  • Simon Willison’s Weblog: When a Jira Ticket Can Steal Your Secrets

    Source URL: https://simonwillison.net/2025/Aug/9/when-a-jira-ticket-can-steal-your-secrets/ Source: Simon Willison’s Weblog Title: When a Jira Ticket Can Steal Your Secrets Feedly Summary: When a Jira Ticket Can Steal Your Secrets Zenity Labs describe a classic lethal trifecta attack, this time against Cursor, MCP, Jira and Zendesk. They also have a short video demonstrating the issue. Zendesk support emails are…