Tag: support scripts

Source URL: https://libera.chat/news/burnout Source: Hacker News Title: Addressing Burnout – Libera Chat Feedly Summary: Comments AI Summary and Description: Yes Summary: The text discusses the implementation of LLM-based support scripts at Libera.Chat in response to staff burnout and support query overload. It highlights the potential of large language models (LLMs) to alleviate staff workload but…