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Tag: Salesforce

  • Slashdot: Salesforce Study Finds LLM Agents Flunk CRM and Confidentiality Tests

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    by

    Kurt Seifried
    in

    Source URL: https://yro.slashdot.org/story/25/06/16/2054205/salesforce-study-finds-llm-agents-flunk-crm-and-confidentiality-tests Source: Slashdot Title: Salesforce Study Finds LLM Agents Flunk CRM and Confidentiality Tests Feedly Summary: AI Summary and Description: Yes Summary: A recent Salesforce study highlights significant limitations of LLM-based AI agents in real-world CRM tasks, achieving only 58% success on simple tasks and 35% on multi-step tasks. The findings indicate a…

  • The Register: Salesforce study finds LLM agents flunk CRM and confidentiality tests

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    by

    Kurt Seifried
    in

    Source URL: https://www.theregister.com/2025/06/16/salesforce_llm_agents_benchmark/ Source: The Register Title: Salesforce study finds LLM agents flunk CRM and confidentiality tests Feedly Summary: 6-in-10 success rate for single-step tasks A new benchmark developed by academics shows that LLM-based AI agents perform below par on standard CRM tests and fail to understand the need for customer confidentiality.… AI Summary and…

  • Campus Technology: Cloud Security Alliance Offers Playbook for Red Teaming Agentic AI Systems

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    by

    Kurt Seifried
    in

    Source URL: https://campustechnology.com/articles/2025/06/13/cloud-security-alliance-offers-playbook-for-red-teaming-agentic-ai-systems.aspx?admgarea=topic.security Source: Campus Technology Title: Cloud Security Alliance Offers Playbook for Red Teaming Agentic AI Systems Feedly Summary: Cloud Security Alliance Offers Playbook for Red Teaming Agentic AI Systems AI Summary and Description: Yes Summary: The Cloud Security Alliance (CSA) has released a guide tailored for red teaming Agentic AI systems, addressing the…

  • Campus Technology: Cloud Security Alliance Offers Playbook for Red Teaming Agentic AI Systems

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    by

    Kurt Seifried
    in

    Source URL: https://campustechnology.com/articles/2025/06/13/cloud-security-alliance-offers-playbook-for-red-teaming-agentic-ai-systems.aspx?admgarea=news Source: Campus Technology Title: Cloud Security Alliance Offers Playbook for Red Teaming Agentic AI Systems Feedly Summary: Cloud Security Alliance Offers Playbook for Red Teaming Agentic AI Systems AI Summary and Description: Yes Summary: The Cloud Security Alliance (CSA) has published a comprehensive guide for red teaming Agentic AI systems, addressing the…

  • Slashdot: Salesforce Blocks AI Rivals From Using Slack Data

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    by

    Kurt Seifried
    in

    Source URL: https://slashdot.org/story/25/06/13/1443216/salesforce-blocks-ai-rivals-from-using-slack-data?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: Salesforce Blocks AI Rivals From Using Slack Data Feedly Summary: AI Summary and Description: Yes Summary: Slack’s recent decision to block other software firms from searching or storing messages may undermine AI startups that depend on such access to enhance their services. This move is indicative of growing privacy…

  • Cloud Blog: Cloud CISO Perspectives: How Google secures AI Agents

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    by

    Kurt Seifried
    in

    Source URL: https://cloud.google.com/blog/products/identity-security/cloud-ciso-perspectives-how-google-secures-ai-agents/ Source: Cloud Blog Title: Cloud CISO Perspectives: How Google secures AI Agents Feedly Summary: Welcome to the first Cloud CISO Perspectives for June 2025. Today, Anton Chuvakin, security advisor for Google Cloud’s Office of the CISO, discusses a new Google report on securing AI agents, and the new security paradigm they demand.As…