Tag: Salesforce
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The Register: Salesforce study finds LLM agents flunk CRM and confidentiality tests
Source URL: https://www.theregister.com/2025/06/16/salesforce_llm_agents_benchmark/ Source: The Register Title: Salesforce study finds LLM agents flunk CRM and confidentiality tests Feedly Summary: 6-in-10 success rate for single-step tasks A new benchmark developed by academics shows that LLM-based AI agents perform below par on standard CRM tests and fail to understand the need for customer confidentiality.… AI Summary and…
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Slashdot: Salesforce Blocks AI Rivals From Using Slack Data
Source URL: https://slashdot.org/story/25/06/13/1443216/salesforce-blocks-ai-rivals-from-using-slack-data?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: Salesforce Blocks AI Rivals From Using Slack Data Feedly Summary: AI Summary and Description: Yes Summary: Slack’s recent decision to block other software firms from searching or storing messages may undermine AI startups that depend on such access to enhance their services. This move is indicative of growing privacy…