Tag: query augmentation

Source URL: https://cloud.google.com/blog/products/ai-machine-learning/how-signal-iduna-supercharges-customer-service-with-gen-ai/ Source: Cloud Blog Title: How SIGNAL IDUNA supercharges customer service with gen AI Feedly Summary: Today’s insurance customers expect more: simple digital services, instant access to service representatives when they want to discuss personal matters, and quick feedback on submitted invoices. Meeting these demands has become increasingly difficult for insurers due to…