Tag: personalization
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Cloud Blog: Google is a Leader and positioned furthest in vision in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms
Source URL: https://cloud.google.com/blog/products/ai-machine-learning/gartner-magic-quadrant-for-conversational-ai-platforms/ Source: Cloud Blog Title: Google is a Leader and positioned furthest in vision in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms Feedly Summary: Google has been named a Leader in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms (CAIP) report, and positioned furthest in vision among all vendors evaluated.…
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Cloud Blog: How Wells Fargo is using Google Cloud AI to empower its workforce with agentic tools
Source URL: https://cloud.google.com/blog/topics/financial-services/wells-fargo-agentic-ai-agentspace-empowering-workers/ Source: Cloud Blog Title: How Wells Fargo is using Google Cloud AI to empower its workforce with agentic tools Feedly Summary: The financial services industry has hit a technology tipping point. AI is fundamentally reshaping how people interact with their financial institutions, and this has forced banks to deliver unprecedented agility, efficiency,…
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Cloud Blog: From news to insights: Glance leverages Google Cloud to build a Gemini-powered Content Knowledge Graph (CKG)
Source URL: https://cloud.google.com/blog/topics/customers/glance-builds-gemini-powered-knowledge-graph-with-google-cloud/ Source: Cloud Blog Title: From news to insights: Glance leverages Google Cloud to build a Gemini-powered Content Knowledge Graph (CKG) Feedly Summary: In today’s hyperconnected world, delivering personalized content at scale requires more than just aggregating information – it demands deep understanding of context, relationships, and user preferences. Glance, a leading content…
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OpenAI : Driving scalable growth with OpenAI o3, GPT-4.1, and CUA
Source URL: https://openai.com/index/unify Source: OpenAI Title: Driving scalable growth with OpenAI o3, GPT-4.1, and CUA Feedly Summary: Unify, an AI-powered GTM platform, uses OpenAI’s o3, GPT-4.1, and CUA to automate prospecting, research, and outreach. With hyper-personalized messaging and an always-on workflow, Unify helps teams generate pipeline at scale while focusing on high-impact customer interactions. AI…
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Cloud Blog: How Conversational Agents and Looker can boost contact center efficiency and enhance constituent services
Source URL: https://cloud.google.com/blog/topics/public-sector/how-conversational-agents-and-looker-can-boost-contact-center-efficiency-and-enhance-constituent-services/ Source: Cloud Blog Title: How Conversational Agents and Looker can boost contact center efficiency and enhance constituent services Feedly Summary: Conversational agents are transforming the way public sector agencies engage with constituents — enabling new levels of hyper-personalization, multimodal conversations, and improving interactions across touchpoints. And this is just the beginning. Our…