Tag: multi-channel
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The Cloudflare Blog: The role of email security in reducing user risk amid rising threats
Source URL: https://blog.cloudflare.com/the-role-of-email-security-in-reducing-user-risk-amid-rising-threats/ Source: The Cloudflare Blog Title: The role of email security in reducing user risk amid rising threats Feedly Summary: As threats evolve, SOC teams must adapt their operations. With Cloudflare’s holistic approach to managing user-based risk, SOC teams can operate more efficiently and reduce the likelihood of a breach. AI Summary and…
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Cloud Blog: Introducing Customer Engagement Suite with Google AI
Source URL: https://cloud.google.com/blog/products/ai-machine-learning/introducing-customer-engagement-suite-with-google-ai/ Source: Cloud Blog Title: Introducing Customer Engagement Suite with Google AI Feedly Summary: Since 2018, when we launched Contact Center AI, Google Cloud has helped thousands of organizations deliver better experiences to millions of their customers and employees through AI-powered features. Now, as new generative AI capabilities are demonstrating increasingly larger value…