Tag: data engineering
-
Cloud Blog: How Conversational Agents and Looker can boost contact center efficiency and enhance constituent services
Source URL: https://cloud.google.com/blog/topics/public-sector/how-conversational-agents-and-looker-can-boost-contact-center-efficiency-and-enhance-constituent-services/ Source: Cloud Blog Title: How Conversational Agents and Looker can boost contact center efficiency and enhance constituent services Feedly Summary: Conversational agents are transforming the way public sector agencies engage with constituents — enabling new levels of hyper-personalization, multimodal conversations, and improving interactions across touchpoints. And this is just the beginning. Our…
-
Cloud Blog: Autonomous Network Operations framework: Unlock predictable and high-performing networks
Source URL: https://cloud.google.com/blog/topics/telecommunications/the-autonomous-network-operations-framework-for-csps/ Source: Cloud Blog Title: Autonomous Network Operations framework: Unlock predictable and high-performing networks Feedly Summary: Over the past year, an exponential surge in data, the widespread rollout of 5G, and heightened customer expectations have placed unprecedented demands upon communications service providers (CSPs). To thrive in this challenging landscape, telecommunications leaders are rethinking…
-
Cloud Blog: Democratizing database observability with AI-assisted troubleshooting
Source URL: https://cloud.google.com/blog/products/databases/inside-ai-assisted-troubleshooting-for-databases/ Source: Cloud Blog Title: Democratizing database observability with AI-assisted troubleshooting Feedly Summary: As organizations adopt DevOps practices, application developers are increasingly expected to not only build applications but also manage and operate the databases they use. This added responsibility can prolong the application development process and time to market, primarily because developers…