Tag: Customer
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Cloud Blog: Announcing AI service expansion and CJIS 6.0 readiness for public safety
Source URL: https://cloud.google.com/blog/topics/public-sector/announcing-ai-service-expansion-and-cjis-6-readiness-for-public-safety/ Source: Cloud Blog Title: Announcing AI service expansion and CJIS 6.0 readiness for public safety Feedly Summary: Google Public Sector is continually engaging with customers, partners, and policymakers to deliver technology capabilities that reflect their needs. When it comes to solutions for public safety and law enforcement, we are deeply committed to…
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Slashdot: VMware Perpetual License Holder Receives Audit Letter From Broadcom
Source URL: https://tech.slashdot.org/story/25/06/26/2025246/vmware-perpetual-license-holder-receives-audit-letter-from-broadcom?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: VMware Perpetual License Holder Receives Audit Letter From Broadcom Feedly Summary: AI Summary and Description: Yes Summary: This text provides insight into the ongoing audits conducted by Broadcom on VMware customers who have opted not to renew their contracts, raising significant concerns about security updates and potential financial ramifications.…
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OpenAI : Customizable, no-code voice agent automation with GPT-4o
Source URL: https://openai.com/index/retell-ai Source: OpenAI Title: Customizable, no-code voice agent automation with GPT-4o Feedly Summary: Retell AI is transforming the call center with AI voice automation powered by GPT-4o and GPT-4.1. Its no-code platform enables businesses to launch natural, real-time voice agents that cut call costs, boost CSAT, and automate customer conversations—without scripts or hold…
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Cloud Blog: New AI tools help partners increase efficiency and growth
Source URL: https://cloud.google.com/blog/topics/partners/new-ai-tools-for-google-cloud-partners/ Source: Cloud Blog Title: New AI tools help partners increase efficiency and growth Feedly Summary: At Google Cloud, we’re building the most enterprise-ready cloud for the AI era, which includes ensuring our partner ecosystem has the best technology, support, and resources to optimally serve customers. Today, we’re announcing two AI-powered tools that…
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Slashdot: Salesforce CEO Says 30% of Internal Work Is Being Handled by AI
Source URL: https://slashdot.org/story/25/06/26/1316242/salesforce-ceo-says-30-of-internal-work-is-being-handled-by-ai Source: Slashdot Title: Salesforce CEO Says 30% of Internal Work Is Being Handled by AI Feedly Summary: AI Summary and Description: Yes Summary: Salesforce’s CEO, Marc Benioff, highlighted the substantial role that AI now plays within the company’s operations, automating a significant portion of work functions. This reflects the increasing trend of…
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CSA: A Copilot Studio Story: Discovery Phase in AI Agents
Source URL: https://cloudsecurityalliance.org/articles/a-copilot-studio-story-discovery-phase-in-ai-agents Source: CSA Title: A Copilot Studio Story: Discovery Phase in AI Agents Feedly Summary: AI Summary and Description: Yes Summary: The text discusses Microsoft’s Copilot Studio, a no-code platform for building AI agents, and highlights the security risks associated with these agents. It focuses on a customer service agent created by McKinsey,…
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Cloud Blog: Google named a Strong Performer in The Forrester Wave for security analytics platforms
Source URL: https://cloud.google.com/blog/products/identity-security/google-named-a-strong-performer-in-the-forrester-wave-for-security-analytics-platforms/ Source: Cloud Blog Title: Google named a Strong Performer in The Forrester Wave for security analytics platforms Feedly Summary: We are excited to announce that Google has been named a Strong Performer in The Forrester Wave™: Security Analytics Platforms, Q2 2025, in our first year of participation. The report acknowledges Google Cloud’s…