Tag: Customer
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Hacker News: Launch HN: Human Layer (YC F24) – Human-in-the-Loop API for AI Systems
Source URL: https://news.ycombinator.com/item?id=42247368 Source: Hacker News Title: Launch HN: Human Layer (YC F24) – Human-in-the-Loop API for AI Systems Feedly Summary: Comments AI Summary and Description: Yes Summary: HumanLayer is an API that integrates human feedback and approval processes into AI systems to mitigate risks associated with deploying autonomous AI. This innovative approach allows organizations…
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Hacker News: Golang and Containers Perf Gotcha – Gomaxprocs
Source URL: https://metoro.io/blog/go-production-performance-gotcha-gomaxprocs Source: Hacker News Title: Golang and Containers Perf Gotcha – Gomaxprocs Feedly Summary: Comments AI Summary and Description: Yes Summary: The text discusses a performance issue faced by Metoro, an observability platform, due to incorrect configuration of the GOMAXPROCS parameter in a Go application. This led to unexpected CPU usage on larger…
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Slashdot: AI Helps Indian Ecommerce Firm Cut Customer Call Costs By 75%
Source URL: https://slashdot.org/story/24/11/26/131222/ai-helps-indian-ecommerce-firm-cut-customer-call-costs-by-75?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: AI Helps Indian Ecommerce Firm Cut Customer Call Costs By 75% Feedly Summary: AI Summary and Description: Yes Summary: The text discusses Meesho’s launch of a generative AI-powered voice bot for customer support in the Indian e-commerce sector. This innovation significantly reduces operating expenses and expands language accessibility, targeting…
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The Register: Supply chain management vendor Blue Yonder succumbs to ransomware
Source URL: https://www.theregister.com/2024/11/26/blue_yonder_ransomware/ Source: The Register Title: Supply chain management vendor Blue Yonder succumbs to ransomware Feedly Summary: And it looks like major UK retailers that rely on it are feeling the pinch US-based supply chain SaaS vendor Blue Yonder has revealed a service disruption caused by ransomware, and its customers are reportedly struggling to…
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Slashdot: SUSE Unveils Major Rebranding, New Data-Protecting AI Platform
Source URL: https://linux.slashdot.org/story/24/11/25/2112247/suse-unveils-major-rebranding-new-data-protecting-ai-platform?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: SUSE Unveils Major Rebranding, New Data-Protecting AI Platform Feedly Summary: AI Summary and Description: Yes Summary: SUSE has introduced a rebranded product portfolio along with a new secure platform, SUSE AI, tailored for the deployment of generative AI applications. This initiative addresses key challenges in security and compliance faced…
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Cloud Blog: Cloud CISO Perspectives: Ending ransomware starts with more reporting
Source URL: https://cloud.google.com/blog/products/identity-security/cloud-ciso-perspectives-ransomware-cyber-insurance-reporting/ Source: Cloud Blog Title: Cloud CISO Perspectives: Ending ransomware starts with more reporting Feedly Summary: Welcome to the second Cloud CISO Perspectives for November 2024. Today, Monica Shokrai, head of business risk and insurance, Google Cloud, and Kimberly Goody, cybercrime analysis lead, Google Threat Intelligence Group, explore the role cyber-insurance can play…
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The Register: QNAP NAS users locked out after firmware update snafu
Source URL: https://www.theregister.com/2024/11/25/qnap_faulty_update/ Source: The Register Title: QNAP NAS users locked out after firmware update snafu Feedly Summary: Affected customers gripe about storage biz’s tech support Owners of QNAP network-attached storage (NAS) boxes are finding that a firmware update has left them unable to log into their device, and a reset doesn’t seem to fix…