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Tag: customer support

  • Slashdot: Google Rolls Out Its Gemini AI-powered Video Presentation App

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    Source URL: https://tech.slashdot.org/story/24/11/09/0147217/google-rolls-out-its-gemini-ai-powered-video-presentation-app?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: Google Rolls Out Its Gemini AI-powered Video Presentation App Feedly Summary: AI Summary and Description: Yes **Summary:** Google’s introduction of the Gemini AI-powered Vids app showcases a significant innovation in AI-driven content creation, particularly in generating video presentations. This tool not only automates scriptwriting and voiceovers but also enhances…

  • The Register: Staff can’t code? No prob. Singapore superapp’s LLM whips up apps for them

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    Source URL: https://www.theregister.com/2024/11/06/grab_coding_llm/ Source: The Register Title: Staff can’t code? No prob. Singapore superapp’s LLM whips up apps for them Feedly Summary: NP-hard to NP at all Southeast Asia’s Uber-esque superapp, Grab, has developed a tool that allows its employees to build large language model (LLM) apps without coding.… AI Summary and Description: Yes Summary:…

  • OpenAI : Delivering high-performance customer support

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    Source URL: https://openai.com/index/decagon Source: OpenAI Title: Delivering high-performance customer support Feedly Summary: Decagon and OpenAI deliver high-performance, fully automated customer support at scale AI Summary and Description: Yes Summary: The text discusses a partnership between Decagon and OpenAI to provide high-performance, fully automated customer support. This collaboration highlights advancements in AI technology and its application…

  • Cloud Blog: End-user computing that’s made for today and ready for what’s next

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    Source URL: https://cloud.google.com/blog/products/chrome-enterprise/end-user-computing-thats-made-for-today-and-ready-for-whats-next/ Source: Cloud Blog Title: End-user computing that’s made for today and ready for what’s next Feedly Summary: The way we work has fundamentally changed. We’re more mobile, more dispersed, and more reliant on cloud-based tools than ever before and we’re inspired by what efficiencies AI can bring to our work day. At…

  • Cloud Blog: Google Cloud Marketplace private offer enhancements unlock enterprise and AI use cases

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    Source URL: https://cloud.google.com/blog/topics/partners/enhancing-google-cloud-marketplace-private-offers/ Source: Cloud Blog Title: Google Cloud Marketplace private offer enhancements unlock enterprise and AI use cases Feedly Summary: When it comes to purchasing technology for different departments and business units that operate across the globe, enterprise customers need flexibility and choice. This needs to extend to the technology, including generative AI solutions,…

  • Slashdot: LLM Attacks Take Just 42 Seconds On Average, 20% of Jailbreaks Succeed

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    Source URL: https://it.slashdot.org/story/24/10/12/213247/llm-attacks-take-just-42-seconds-on-average-20-of-jailbreaks-succeed?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: LLM Attacks Take Just 42 Seconds On Average, 20% of Jailbreaks Succeed Feedly Summary: AI Summary and Description: Yes Summary: The article discusses alarming findings from Pillar Security’s report on attacks against large language models (LLMs), revealing that such attacks are not only alarmingly quick but also frequently result…

  • Hacker News: Bug, $50K+ in bounties: how Zendesk left a backdoor in companies

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    Source URL: https://gist.github.com/hackermondev/68ec8ed145fcee49d2f5e2b9d2cf2e52 Source: Hacker News Title: Bug, $50K+ in bounties: how Zendesk left a backdoor in companies Feedly Summary: Comments AI Summary and Description: Yes Summary: The text narrates the journey of a young programmer discovering a significant security vulnerability in Zendesk, which could potentially expose sensitive customer support tickets for multiple Fortune 500…

  • Slashdot: OpenAI Says China-Linked Group Tried to Phish Its Employees

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    Source URL: https://it.slashdot.org/story/24/10/09/1515226/openai-says-china-linked-group-tried-to-phish-its-employees Source: Slashdot Title: OpenAI Says China-Linked Group Tried to Phish Its Employees Feedly Summary: AI Summary and Description: Yes Summary: OpenAI reported a phishing attempt attributed to a group with ties to China, named SweetSpecter, targeting its employees in a bid to exfiltrate sensitive data. The incident underscores ongoing cybersecurity threats faced…

  • Hacker News: Show HN: Mem0 – open-source Memory Layer for AI apps

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    Source URL: https://github.com/mem0ai/mem0 Source: Hacker News Title: Show HN: Mem0 – open-source Memory Layer for AI apps Feedly Summary: Comments AI Summary and Description: Yes **Summary:** The text introduces Mem0, an intelligent memory layer designed to enhance AI assistants and agents by personalizing interactions. This innovative solution incorporates a hybrid database approach for efficient memory…

  • Slashdot: Internal AWS Sales Guidelines Spread Doubt About OpenAI’s Capabilities

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    Source URL: https://slashdot.org/story/24/08/26/1858201/internal-aws-sales-guidelines-spread-doubt-about-openais-capabilities?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: Internal AWS Sales Guidelines Spread Doubt About OpenAI’s Capabilities Feedly Summary: AI Summary and Description: Yes Summary: The text highlights critiques directed at OpenAI regarding its security and support capabilities, suggesting that it is not as robust as its larger competitors like Amazon Web Services (AWS). It underlines the…