Experimental News Clipping Site

Tag: customer support

  • Hacker News: Parahelp (YC S24) Is Hiring Founding Engineers (SF)

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    Kurt Seifried
    in

    Source URL: https://www.ycombinator.com/companies/parahelp/jobs/PhUMEwg-founding-ai-engineer Source: Hacker News Title: Parahelp (YC S24) Is Hiring Founding Engineers (SF) Feedly Summary: Comments AI Summary and Description: Yes Summary: The text outlines the objectives, values, and operational focus of Parahelp, an AI support agent designed for software companies. It emphasizes the development of AI agents that leverage existing infrastructures to…

  • Microsoft Security Blog: How MSRC coordinates vulnerability research and disclosure while building community

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    Kurt Seifried
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    Source URL: https://www.microsoft.com/en-us/security/blog/2025/03/13/how-msrc-coordinates-vulnerability-research-and-disclosure-while-building-community/ Source: Microsoft Security Blog Title: How MSRC coordinates vulnerability research and disclosure while building community Feedly Summary: Learn about the Microsoft Security Response Center, which investigates vulnerabilities and releases security updates to help protect customers from cyberthreats. The post How MSRC coordinates vulnerability research and disclosure while building community appeared first on…

  • Hacker News: Generative AI Hype Peaking

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    Kurt Seifried
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    Source URL: https://bjornwestergard.com/generative-ai-hype-peaking/ Source: Hacker News Title: Generative AI Hype Peaking Feedly Summary: Comments AI Summary and Description: Yes Summary: The text discusses the current state of investor sentiment regarding Generative AI, expressing skepticism about its potential to drastically improve productivity across industries, particularly in software development and customer support. It highlights the impact of…

  • Cloud Blog: Meet Kubernetes History Inspector, a log visualization tool for Kubernetes clusters

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    Kurt Seifried
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    Source URL: https://cloud.google.com/blog/products/containers-kubernetes/kubernetes-history-inspector-visualizes-cluster-logs/ Source: Cloud Blog Title: Meet Kubernetes History Inspector, a log visualization tool for Kubernetes clusters Feedly Summary: Kubernetes, the container orchestration platform, is inherently a complex, distributed system. While it provides resilience and scalability, it can also introduce operational complexities, particularly when troubleshooting. Even with Kubernetes’ self-healing capabilities, identifying the root cause…

  • Cloud Blog: How to calculate your AI costs on Google Cloud

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    Kurt Seifried
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    Source URL: https://cloud.google.com/blog/topics/cost-management/unlock-the-true-cost-of-enterprise-ai-on-google-cloud/ Source: Cloud Blog Title: How to calculate your AI costs on Google Cloud Feedly Summary: What is the true cost of enterprise AI? As a technology leader and a steward of company resources, understanding these costs isn’t just prudent – it’s essential for sustainable AI adoption. To help, we’ll unveil a comprehensive…

  • Schneier on Security: AIs and Robots Should Sound Robotic

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    Kurt Seifried
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    Source URL: https://www.schneier.com/blog/archives/2025/02/ais-and-robots-should-sound-robotic.html Source: Schneier on Security Title: AIs and Robots Should Sound Robotic Feedly Summary: Most people know that robots no longer sound like tinny trash cans. They sound like Siri, Alexa, and Gemini. They sound like the voices in labyrinthine customer support phone trees. And even those robot voices are being made obsolete…

  • Slashdot: iOS App Store Apps With Screenshot-Reading Malware Found For the First Time

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    Kurt Seifried
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    Source URL: https://it.slashdot.org/story/25/02/05/2010251/ios-app-store-apps-with-screenshot-reading-malware-found-for-the-first-time?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: iOS App Store Apps With Screenshot-Reading Malware Found For the First Time Feedly Summary: AI Summary and Description: Yes Summary: The discovery of “SparkCat” malware infiltrating iOS and Android apps marks a significant breach of security, being the first to implement malicious screenshot-reading capabilities in Apple’s App Store. This…

  • Slashdot: Anthropic Builds RAG Directly Into Claude Models With New Citations API

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    Kurt Seifried
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    Source URL: https://slashdot.org/story/25/01/27/2129250/anthropic-builds-rag-directly-into-claude-models-with-new-citations-api Source: Slashdot Title: Anthropic Builds RAG Directly Into Claude Models With New Citations API Feedly Summary: AI Summary and Description: Yes Summary: Anthropic has introduced a new feature called Citations for its Claude models, enhancing their ability to provide accurate and traceable responses by linking answers directly to source documents. This development…

  • AWS News Blog: AWS Weekly roundup: EventBridge, SNS FIFO, Amazon Corretto, Amazon Connect, Amazon Bedrock, and more

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    Kurt Seifried
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    Source URL: https://aws.amazon.com/blogs/aws/aws-weekly-roundup-eventbridge-sns-fifo-amazon-corretto-amazon-connect-amazon-bedrock-and-more/ Source: AWS News Blog Title: AWS Weekly roundup: EventBridge, SNS FIFO, Amazon Corretto, Amazon Connect, Amazon Bedrock, and more Feedly Summary: I counted about 40 new launches from AWS since last week – back to our normal rhythm of releases. Services teams are listening to your feedback and developing little (or big)…