Experimental News Clipping Site

Tag: customer support

  • Simon Willison’s Weblog: Talking AI and jobs with Natasha Zouves for News Nation

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    Kurt Seifried
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    Source URL: https://simonwillison.net/2025/May/30/ai-and-jobs-with-natasha-zouves/#atom-everything Source: Simon Willison’s Weblog Title: Talking AI and jobs with Natasha Zouves for News Nation Feedly Summary: I was interviewed by News Nation’s Natasha Zouves about the very complicated topic of how we should think about AI in terms of threatening our jobs and careers. I previously talked with Natasha two years…

  • Tomasz Tunguz: How AI Redefines User Experience

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    Kurt Seifried
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    Source URL: https://www.tomtunguz.com/english-as-input/ Source: Tomasz Tunguz Title: How AI Redefines User Experience Feedly Summary: What if every software spoke English? We asked this question about two years ago but now they do – with AI we can retrofit existing apps to speak English. I don’t want to have to figure out any particular menu to…

  • Cloud Blog: Create chatbots that speak different languages with Gemini, Gemma, Translation LLM, and Model Context Protocol

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    Kurt Seifried
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    Source URL: https://cloud.google.com/blog/products/ai-machine-learning/build-multilingual-chatbots-with-gemini-gemma-and-mcp/ Source: Cloud Blog Title: Create chatbots that speak different languages with Gemini, Gemma, Translation LLM, and Model Context Protocol Feedly Summary: Your customers might not all speak the same language. If you operate internationally or serve a diverse customer base, you need your chatbot to meet them where they are – whether…

  • The Cloudflare Blog: MCP Demo Day: How 10 leading AI companies built MCP servers on Cloudflare

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    Kurt Seifried
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    Source URL: https://blog.cloudflare.com/mcp-demo-day/ Source: The Cloudflare Blog Title: MCP Demo Day: How 10 leading AI companies built MCP servers on Cloudflare Feedly Summary: We’re teaming up with Anthropic, Asana, Atlassian, Block, Intercom, Linear, PayPal, Sentry, Stripe, and Webflow to launch new remote MCP servers, built on Cloudflare, to enable Claude users to manage AI Summary…

  • AWS News Blog: Llama 4 models from Meta now available in Amazon Bedrock serverless

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    Kurt Seifried
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    Source URL: https://aws.amazon.com/blogs/aws/llama-4-models-from-meta-now-available-in-amazon-bedrock-serverless/ Source: AWS News Blog Title: Llama 4 models from Meta now available in Amazon Bedrock serverless Feedly Summary: Meta’s newest AI models, Llama 4 Scout 17B and Llama 4 Maverick 17B, are now available as fully managed, serverless models in Amazon Bedrock, offering natively multimodal capabilities with enhanced reasoning, image understanding, and…

  • Slashdot: Cursor AI’s Own Support Bot Hallucinated Its Usage Policy

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    Kurt Seifried
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    Source URL: https://tech.slashdot.org/story/25/04/21/2031245/cursor-ais-own-support-bot-hallucinated-its-usage-policy?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: Cursor AI’s Own Support Bot Hallucinated Its Usage Policy Feedly Summary: AI Summary and Description: Yes Summary: The text discusses a notable incident involving Cursor AI where the platform’s AI support bot erroneously communicated a non-existent policy regarding session restrictions. The co-founder of Cursor, Michael Truell, addressed the mistake…

  • Slashdot: AI Support Bot Invents Nonexistent Policy

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    Kurt Seifried
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    Source URL: https://slashdot.org/story/25/04/18/040257/ai-support-bot-invents-nonexistent-policy?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: AI Support Bot Invents Nonexistent Policy Feedly Summary: AI Summary and Description: Yes Summary: The incident highlights the risks associated with AI-driven support systems, particularly when misinformation is disseminated as fact. This has implications for user trust and can lead to direct financial impact through subscription cancellations. Detailed Description:…