Experimental News Clipping Site

Tag: customer support

  • Cloud Blog: Build agentic RAG on Google Cloud databases with LlamaIndex

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    Source URL: https://cloud.google.com/blog/products/databases/llamaindex-integrates-with-alloydb-and-cloud-sql-for-postgresql/ Source: Cloud Blog Title: Build agentic RAG on Google Cloud databases with LlamaIndex Feedly Summary: AI agents are revolutionizing the landscape of gen AI application development. Retrieval augmented generation (RAG) has significantly enhanced the capabilities of large language models (LLMs), enabling them to access and leverage external data sources such as databases.…

  • AWS News Blog: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection

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    Source URL: https://aws.amazon.com/blogs/aws/newly-enhanced-amazon-connect-adds-generative-ai-whatsapp-business-and-secure-data-collection/ Source: AWS News Blog Title: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection Feedly Summary: Use innovative tools like generative AI for segmentation and campaigns, WhatsApp Business, data privacy controls for chat, AI guardrails, conversational AI bot management, and enhanced analytics to elevate customer experiences securely and…

  • Slashdot: AI Helps Indian Ecommerce Firm Cut Customer Call Costs By 75%

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    Source URL: https://slashdot.org/story/24/11/26/131222/ai-helps-indian-ecommerce-firm-cut-customer-call-costs-by-75?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: AI Helps Indian Ecommerce Firm Cut Customer Call Costs By 75% Feedly Summary: AI Summary and Description: Yes Summary: The text discusses Meesho’s launch of a generative AI-powered voice bot for customer support in the Indian e-commerce sector. This innovation significantly reduces operating expenses and expands language accessibility, targeting…

  • Cloud Blog: Create a self-escalating chatbot in Conversational Agents using Webhook and Generators

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    Source URL: https://cloud.google.com/blog/topics/developers-practitioners/create-a-self-escalating-chatbot-in-conversational-agents/ Source: Cloud Blog Title: Create a self-escalating chatbot in Conversational Agents using Webhook and Generators Feedly Summary: As conversational AI becomes a core part of the user experience, it’s crucial for application developers to build chatbots that not only provide accurate information, but also know the right time to escalate to a…

  • Cloud Blog: Build, deploy, and promote AI agents through Google Cloud’s AI agent ecosystem

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    Source URL: https://cloud.google.com/blog/topics/partners/build-deploy-and-promote-ai-agents-through-the-google-cloud-ai-agent-ecosystem-program/ Source: Cloud Blog Title: Build, deploy, and promote AI agents through Google Cloud’s AI agent ecosystem Feedly Summary: We’ve seen a sharp rise in demand from enterprises that want to use AI agents to automate complex tasks, personalize customer experiences, and increase operational efficiency. Today, we’re announcing a Google Cloud AI agent…

  • Slashdot: Salesforce to Hire 1,000 People for Big AI Product Sales Push

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    Source URL: https://slashdot.org/story/24/11/10/1819213/salesforce-to-hire-1000-people-for-big-ai-product-sales-push Source: Slashdot Title: Salesforce to Hire 1,000 People for Big AI Product Sales Push Feedly Summary: AI Summary and Description: Yes Summary: Salesforce’s strategic hiring move to bolster its new generative AI agent product, Agentforce, highlights a significant shift in AI application within customer relations management. This development signals growing momentum in…

  • Slashdot: Google Rolls Out Its Gemini AI-powered Video Presentation App

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    Source URL: https://tech.slashdot.org/story/24/11/09/0147217/google-rolls-out-its-gemini-ai-powered-video-presentation-app?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: Google Rolls Out Its Gemini AI-powered Video Presentation App Feedly Summary: AI Summary and Description: Yes **Summary:** Google’s introduction of the Gemini AI-powered Vids app showcases a significant innovation in AI-driven content creation, particularly in generating video presentations. This tool not only automates scriptwriting and voiceovers but also enhances…

  • The Register: Staff can’t code? No prob. Singapore superapp’s LLM whips up apps for them

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    Source URL: https://www.theregister.com/2024/11/06/grab_coding_llm/ Source: The Register Title: Staff can’t code? No prob. Singapore superapp’s LLM whips up apps for them Feedly Summary: NP-hard to NP at all Southeast Asia’s Uber-esque superapp, Grab, has developed a tool that allows its employees to build large language model (LLM) apps without coding.… AI Summary and Description: Yes Summary:…

  • OpenAI : Delivering high-performance customer support

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    Source URL: https://openai.com/index/decagon Source: OpenAI Title: Delivering high-performance customer support Feedly Summary: Decagon and OpenAI deliver high-performance, fully automated customer support at scale AI Summary and Description: Yes Summary: The text discusses a partnership between Decagon and OpenAI to provide high-performance, fully automated customer support. This collaboration highlights advancements in AI technology and its application…

  • Cloud Blog: End-user computing that’s made for today and ready for what’s next

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    Source URL: https://cloud.google.com/blog/products/chrome-enterprise/end-user-computing-thats-made-for-today-and-ready-for-whats-next/ Source: Cloud Blog Title: End-user computing that’s made for today and ready for what’s next Feedly Summary: The way we work has fundamentally changed. We’re more mobile, more dispersed, and more reliant on cloud-based tools than ever before and we’re inspired by what efficiencies AI can bring to our work day. At…