Tag: customer support

  • Slashdot: PowerSchool Data Breach Victims Say Hackers Stole ‘All’ Historical Student and Teacher Data

    Source URL: https://yro.slashdot.org/story/25/01/15/1456240/powerschool-data-breach-victims-say-hackers-stole-all-historical-student-and-teacher-data?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: PowerSchool Data Breach Victims Say Hackers Stole ‘All’ Historical Student and Teacher Data Feedly Summary: AI Summary and Description: Yes Summary: The recent cyberattack on PowerSchool, an edtech provider used by U.S. school districts, has compromised a significant amount of personal data for students and teachers. This incident highlights…

  • Hacker News: Euro-cloud provider Anexia moves 12,000 VMs off VMware to homebrew KVM platform

    Source URL: https://www.theregister.com/2025/01/13/anexia_vmware_to_kvm_migration/ Source: Hacker News Title: Euro-cloud provider Anexia moves 12,000 VMs off VMware to homebrew KVM platform Feedly Summary: Comments AI Summary and Description: Yes **Summary:** Anexia, an Austrian cloud provider, has migrated 12,000 virtual machines (VMs) from VMware to an open-source KVM hypervisor platform due to significant licensing cost increases following Broadcom’s…

  • Cloud Blog: How retailers are accelerating AI into production with NVIDIA and Google Cloud

    Source URL: https://cloud.google.com/blog/topics/retail/how-retailers-are-accelerating-ai-with-nvidia-and-google-cloud/ Source: Cloud Blog Title: How retailers are accelerating AI into production with NVIDIA and Google Cloud Feedly Summary: Retailers have always moved quickly to connect and match the latest merchandise with customers’ needs. And the same way they carefully design every inch of their stores, the time and thought that goes into…

  • Hacker News: AI and Startup Moats

    Source URL: https://unzip.dev/0x01f-ai-and-startup-moats/ Source: Hacker News Title: AI and Startup Moats Feedly Summary: Comments AI Summary and Description: Yes **Summary:** The text presents a comprehensive thought experiment focused on the evolving landscape of competitive advantages, or “moats,” in the age of AI. It discusses fundamental shifts in business strategy that executives and developers need to…

  • AWS News Blog: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection

    Source URL: https://aws.amazon.com/blogs/aws/newly-enhanced-amazon-connect-adds-generative-ai-whatsapp-business-and-secure-data-collection/ Source: AWS News Blog Title: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection Feedly Summary: Use innovative tools like generative AI for segmentation and campaigns, WhatsApp Business, data privacy controls for chat, AI guardrails, conversational AI bot management, and enhanced analytics to elevate customer experiences securely and…

  • AWS News Blog: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection

    Source URL: https://aws.amazon.com/blogs/aws/newly-enhanced-amazon-connect-adds-generative-ai-whatsapp-business-and-secure-data-collection/ Source: AWS News Blog Title: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection Feedly Summary: Use innovative tools like generative AI for segmentation and campaigns, WhatsApp Business, data privacy controls for chat, AI guardrails, conversational AI bot management, and enhanced analytics to elevate customer experiences securely and…

  • Hacker News: Building Effective "Agents"

    Source URL: https://www.anthropic.com/research/building-effective-agents Source: Hacker News Title: Building Effective "Agents" Feedly Summary: Comments AI Summary and Description: Yes Summary: The text provides insights into building effective large language model (LLM) agents, emphasizing simplicity over complexity in implementations. It categorizes agentic systems, detailing workflows and frameworks that can enhance LLM capabilities, and gives practical advice for…

  • Slashdot: Nebraska Sues UnitedHealth Unit Over 100 Million Patient Data Breach

    Source URL: https://yro.slashdot.org/story/24/12/18/1723209/nebraska-sues-unitedhealth-unit-over-100-million-patient-data-breach?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: Nebraska Sues UnitedHealth Unit Over 100 Million Patient Data Breach Feedly Summary: AI Summary and Description: Yes Summary: The text details a lawsuit against Change Healthcare by Nebraska’s attorney general following a significant data breach that compromised the medical information of over 100 million Americans. The breach was attributed…

  • Slashdot: Salesforce Will Hire 2,000 People To Sell AI Products

    Source URL: https://slashdot.org/story/24/12/18/0520238/salesforce-will-hire-2000-people-to-sell-ai-products?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: Salesforce Will Hire 2,000 People To Sell AI Products Feedly Summary: AI Summary and Description: Yes Summary: Salesforce’s strategic move to hire 2,000 salespeople dedicated to selling its AI software signifies a robust commitment to integrating generative AI capabilities into their offerings. The introduction of advanced AI features, especially…

  • Cloud Blog: Bridging the Gap: Elevating Red Team Assessments with Application Security Testing

    Source URL: https://cloud.google.com/blog/topics/threat-intelligence/red-team-application-security-testing/ Source: Cloud Blog Title: Bridging the Gap: Elevating Red Team Assessments with Application Security Testing Feedly Summary: Written by: Ilyass El Hadi, Louis Dion-Marcil, Charles Prevost Executive Summary Whether through a comprehensive Red Team engagement or a targeted external assessment, incorporating application security (AppSec) expertise enables organizations to better simulate the tactics and…