Experimental News Clipping Site

Tag: customer service

  • CSA: A Copilot Studio Story: Discovery Phase in AI Agents

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    Kurt Seifried
    in

    Source URL: https://cloudsecurityalliance.org/articles/a-copilot-studio-story-discovery-phase-in-ai-agents Source: CSA Title: A Copilot Studio Story: Discovery Phase in AI Agents Feedly Summary: AI Summary and Description: Yes Summary: The text discusses Microsoft’s Copilot Studio, a no-code platform for building AI agents, and highlights the security risks associated with these agents. It focuses on a customer service agent created by McKinsey,…

  • Cloud Blog: Build a multi-agent KYC workflow in three steps using Google’s Agent Development Kit and Gemini

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    Kurt Seifried
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    Source URL: https://cloud.google.com/blog/products/ai-machine-learning/build-kyc-agentic-workflows-with-googles-adk/ Source: Cloud Blog Title: Build a multi-agent KYC workflow in three steps using Google’s Agent Development Kit and Gemini Feedly Summary: Know Your Customer (KYC) processes are foundational to any Financial Services Institution’s (FSI) regulatory compliance practices and risk mitigation strategies. KYC is how financial institutions verify the identity of their customers…

  • Slashdot: Starbucks To Roll Out Microsoft Azure OpenAI Assistant For Baristas

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    Kurt Seifried
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    Source URL: https://slashdot.org/story/25/06/10/2032225/starbucks-to-roll-out-microsoft-azure-openai-assistant-for-baristas?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: Starbucks To Roll Out Microsoft Azure OpenAI Assistant For Baristas Feedly Summary: AI Summary and Description: Yes Summary: Starbucks is launching a generative AI assistant named “Green Dot Assist” on Microsoft Azure’s OpenAI platform to enhance barista efficiency and service quality. This initiative showcases the integration of AI in…

  • Cloud Blog: Multimodal agents tutorial: How to use Gemini, Langchain, and LangGraph to build agents for object detection

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    Kurt Seifried
    in

    Source URL: https://cloud.google.com/blog/products/ai-machine-learning/build-multimodal-agents-using-gemini-langchain-and-langgraph/ Source: Cloud Blog Title: Multimodal agents tutorial: How to use Gemini, Langchain, and LangGraph to build agents for object detection Feedly Summary: Here’s a common scenario when building AI agents that might feel confusing: How can you use the latest Gemini models and an open-source framework like LangChain and LangGraph to create…

  • Slashdot: Web-Scraping AI Bots Cause Disruption For Scientific Databases and Journals

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    Kurt Seifried
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    Source URL: https://science.slashdot.org/story/25/06/02/172202/web-scraping-ai-bots-cause-disruption-for-scientific-databases-and-journals?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: Web-Scraping AI Bots Cause Disruption For Scientific Databases and Journals Feedly Summary: AI Summary and Description: Yes Summary: The text highlights the impact of automated web-scraping bots on scientific databases and academic journals, driven by the demand for training data for AI models. This has led to significant service…

  • Simon Willison’s Weblog: Talking AI and jobs with Natasha Zouves for News Nation

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    Kurt Seifried
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    Source URL: https://simonwillison.net/2025/May/30/ai-and-jobs-with-natasha-zouves/#atom-everything Source: Simon Willison’s Weblog Title: Talking AI and jobs with Natasha Zouves for News Nation Feedly Summary: I was interviewed by News Nation’s Natasha Zouves about the very complicated topic of how we should think about AI in terms of threatening our jobs and careers. I previously talked with Natasha two years…