Tag: customer service
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AWS News Blog: AWS Weekly Roundup: Agentic workflows, Amazon Transcribe, AWS Lambda insights, and more (October 21, 2024)
Source URL: https://aws.amazon.com/blogs/aws/aws-weekly-roundup-agentic-workflows-amazon-transcribe-aws-lambda-insights-and-more-october-21-2024/ Source: AWS News Blog Title: AWS Weekly Roundup: Agentic workflows, Amazon Transcribe, AWS Lambda insights, and more (October 21, 2024) Feedly Summary: Agentic workflows are quickly becoming a cornerstone of AI innovation, enabling intelligent systems to autonomously handle and refine complex tasks in a way that mirrors human problem-solving. Last week, we…
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The Register: Internet Archive exposed again – this time through Zendesk
Source URL: https://www.theregister.com/2024/10/21/internet_archive_zendesk_access_attack/ Source: The Register Title: Internet Archive exposed again – this time through Zendesk Feedly Summary: Org turns its woes into a fundraising opportunity Despite the Internet Archive’s assurances it’s back on its feet after a recent infosec incident, the org still appears to be in trouble after parties unknown claimed to hold…
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Hacker News: Play 3.0 mini – A lightweight, reliable, cost-efficient Multilingual TTS model
Source URL: https://play.ht/news/introducing-play-3-0-mini/ Source: Hacker News Title: Play 3.0 mini – A lightweight, reliable, cost-efficient Multilingual TTS model Feedly Summary: Comments AI Summary and Description: Yes Summary: The text discusses the launch of a new advanced voice AI model (Play 3.0 mini) capable of natural, multilingual conversations, improving upon previous models in speed, reliability, and…
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New York Times – Artificial Intelligence : OpenAI Could Be a Force for Good if It Can Answer These Questions First
Source URL: https://www.nytimes.com/2024/10/14/opinion/open-ai-chatgpt-investors.html Source: New York Times – Artificial Intelligence Title: OpenAI Could Be a Force for Good if It Can Answer These Questions First Feedly Summary: The artificial intelligence start-up behind ChatGPT needs a legal structure that ensures its commitments can be enforced. AI Summary and Description: Yes Summary: The text discusses OpenAI’s transition…
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Hacker News: Bug, $50K+ in bounties: how Zendesk left a backdoor in companies
Source URL: https://gist.github.com/hackermondev/68ec8ed145fcee49d2f5e2b9d2cf2e52 Source: Hacker News Title: Bug, $50K+ in bounties: how Zendesk left a backdoor in companies Feedly Summary: Comments AI Summary and Description: Yes Summary: The text narrates the journey of a young programmer discovering a significant security vulnerability in Zendesk, which could potentially expose sensitive customer support tickets for multiple Fortune 500…
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Hacker News: LLM attacks take just 42 seconds on average, 20% of jailbreaks succeed
Source URL: https://www.scworld.com/news/llm-attacks-take-just-42-seconds-on-average-20-of-jailbreaks-succeed Source: Hacker News Title: LLM attacks take just 42 seconds on average, 20% of jailbreaks succeed Feedly Summary: Comments AI Summary and Description: Yes Summary: The report from Pillar Security reveals critical vulnerabilities in large language models (LLMs), emphasizing a significant threat landscape characterized by fast and successful attacks. The study showcases…
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The Register: ServiceNow root certificate blunder leaves users high and dry
Source URL: https://www.theregister.com/2024/09/23/servicenow_root_certificate_outage/ Source: The Register Title: ServiceNow root certificate blunder leaves users high and dry Feedly Summary: More like ServiceNo, or maybe ServiceNotforawhile Some customers of enterprise cloud vendor ServiceNow have been up in arms after a mistake with root certification left many stymied on a Monday morning.… AI Summary and Description: Yes Summary:…