customer service – Page 12 – Experimental News Clipping Site

Cloud Blog: Efficiency engine: How three startups deliver results faster with Vertex AI

Nov 12, 2024

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Source URL: https://cloud.google.com/blog/topics/startups/how-three-startups-deliver-results-faster-with-vertex-ai/ Source: Cloud Blog Title: Efficiency engine: How three startups deliver results faster with Vertex AI Feedly Summary: Have you heard of the monkey and the pedestal? Astro Teller, the head of Google’s X “moonshot factory,” likes to use this metaphor to describe tackling the biggest challenge first, despite being tempted by the…

Slashdot: Salesforce to Hire 1,000 People for Big AI Product Sales Push

Nov 10, 2024

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Source URL: https://slashdot.org/story/24/11/10/1819213/salesforce-to-hire-1000-people-for-big-ai-product-sales-push Source: Slashdot Title: Salesforce to Hire 1,000 People for Big AI Product Sales Push Feedly Summary: AI Summary and Description: Yes Summary: Salesforce’s strategic hiring move to bolster its new generative AI agent product, Agentforce, highlights a significant shift in AI application within customer relations management. This development signals growing momentum in…

Cloud Blog: Generative AI with enterprise controls for business users in 24 Hours

Nov 8, 2024

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Source URL: https://cloud.google.com/blog/topics/partners/gen-ai-with-enterprise-controls-for-business-users-in-24-hours/ Source: Cloud Blog Title: Generative AI with enterprise controls for business users in 24 Hours Feedly Summary: Aible is a leader in generating business impact from AI in less than 30 days, helping teams use AI to extract enterprise value from raw enterprise data with solutions for customer acquisition, churn prevention, demand…

Cloud Blog: Deutsche Telekom designs the telco of tomorrow with BigQuery

Nov 7, 2024

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Source URL: https://cloud.google.com/blog/topics/telecommunications/deutsche-telekom-designs-the-telco-of-tomorrow-with-bigquery/ Source: Cloud Blog Title: Deutsche Telekom designs the telco of tomorrow with BigQuery Feedly Summary: Imagine you unlocked your phone and all you saw was a blank glowing screen in a happy shade of pink, or a family photo, and nothing else. No apps, no window, no pop-ups. You simply tap the…

Cloud Blog: Can AI eliminate manual processing for insurance claims? Loadsure built a solution to find

Nov 4, 2024

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Source URL: https://cloud.google.com/blog/topics/financial-services/loadsure-data-drive-insurance-claims-ai-eliminates-manual-processing/ Source: Cloud Blog Title: Can AI eliminate manual processing for insurance claims? Loadsure built a solution to find Feedly Summary: Traditionally, insurance claims processing has been a labor-intensive and time-consuming process, often involving manual verification of documents and data entry. This can lead to delays in claim settlements and a frustrating experience…

The Register: Meta spruiks benefits of open sourcing Llama models – to its own bottom line

Oct 31, 2024

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Source URL: https://www.theregister.com/2024/10/31/meta_q3_2024/ Source: The Register Title: Meta spruiks benefits of open sourcing Llama models – to its own bottom line Feedly Summary: It’s not like Zuck needs the coin despite increased infrastructure spend, headcount, losses on VR Meta boss Mark Zuckerberg has told investors that open sourcing its Llama AI models is not entirely…

Hamel’s Blog: Creating a LLM-as-a-Judge That Drives Business Results

Oct 30, 2024

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Source URL: https://hamel.dev/blog/posts/llm-judge/ Source: Hamel’s Blog Title: Creating a LLM-as-a-Judge That Drives Business Results Feedly Summary: Earlier this year, I wrote Your AI product needs evals. Many of you asked, “How do I get started with LLM-as-a-judge?” This guide shares what I’ve learned after helping over 30 companies set up their evaluation systems. The Problem:…

OpenAI : Delivering high-performance customer support

Oct 29, 2024

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Source URL: https://openai.com/index/decagon Source: OpenAI Title: Delivering high-performance customer support Feedly Summary: Decagon and OpenAI deliver high-performance, fully automated customer support at scale AI Summary and Description: Yes Summary: The text discusses a partnership between Decagon and OpenAI to provide high-performance, fully automated customer support. This collaboration highlights advancements in AI technology and its application…

AWS News Blog: Upgraded Claude 3.5 Sonnet from Anthropic (available now), computer use (public beta), and Claude 3.5 Haiku (coming soon) in Amazon Bedrock

Oct 22, 2024

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Source URL: https://aws.amazon.com/blogs/aws/upgraded-claude-3-5-sonnet-from-anthropic-available-now-computer-use-public-beta-and-claude-3-5-haiku-coming-soon-in-amazon-bedrock/ Source: AWS News Blog Title: Upgraded Claude 3.5 Sonnet from Anthropic (available now), computer use (public beta), and Claude 3.5 Haiku (coming soon) in Amazon Bedrock Feedly Summary: Four months ago, we introduced Anthropic’s Claude 3.5 in Amazon Bedrock, raising the industry bar for AI model intelligence while maintaining the speed and…

The Register: Microsoft says its Copilot AI agents set to tackle employee tasks in November

Oct 21, 2024

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Source URL: https://www.theregister.com/2024/10/21/microsoft_copilot_agents/ Source: The Register Title: Microsoft says its Copilot AI agents set to tackle employee tasks in November Feedly Summary: Let bots manage your supply chain? What could possibly go wrong? Since announcing Copilot Studio last year, Microsoft claims it has achieved significant efficiency gains across multiple business units using its tools. Starting…

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