Tag: customer service
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AI Tracker – Track Global AI Regulations: AI Agents: An Overview
Source URL: https://tracker.holisticai.com/feed/ai-agents Source: AI Tracker – Track Global AI Regulations Title: AI Agents: An Overview Feedly Summary: AI Summary and Description: Yes Summary: The text discusses AI agents, which are autonomous systems built on large language models (LLMs). It outlines their functionalities, potential enterprise applications, and inherent risks, emphasizing their relevance to professionals focused…
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Slashdot: Encyclopedia Britannica Is Now an AI Company
Source URL: https://news.slashdot.org/story/24/12/23/211253/encyclopedia-britannica-is-now-an-ai-company?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: Encyclopedia Britannica Is Now an AI Company Feedly Summary: AI Summary and Description: Yes Summary: Britannica, once a traditional encyclopedia, is reinventing itself in the AI space with plans for a significant public offering. By leveraging its reliable repository of vetted knowledge, Britannica is poised to enhance educational software…
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AWS News Blog: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection
Source URL: https://aws.amazon.com/blogs/aws/newly-enhanced-amazon-connect-adds-generative-ai-whatsapp-business-and-secure-data-collection/ Source: AWS News Blog Title: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection Feedly Summary: Use innovative tools like generative AI for segmentation and campaigns, WhatsApp Business, data privacy controls for chat, AI guardrails, conversational AI bot management, and enhanced analytics to elevate customer experiences securely and…
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AWS News Blog: Reduce costs and latency with Amazon Bedrock Intelligent Prompt Routing and prompt caching (preview)
Source URL: https://aws.amazon.com/blogs/aws/reduce-costs-and-latency-with-amazon-bedrock-intelligent-prompt-routing-and-prompt-caching-preview/ Source: AWS News Blog Title: Reduce costs and latency with Amazon Bedrock Intelligent Prompt Routing and prompt caching (preview) Feedly Summary: Route requests and cache frequently used context in prompts to reduce latency and balance performance with cost efficiency. AI Summary and Description: Yes Summary: Amazon Bedrock has previewed two significant capabilities…
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AWS News Blog: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection
Source URL: https://aws.amazon.com/blogs/aws/newly-enhanced-amazon-connect-adds-generative-ai-whatsapp-business-and-secure-data-collection/ Source: AWS News Blog Title: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection Feedly Summary: Use innovative tools like generative AI for segmentation and campaigns, WhatsApp Business, data privacy controls for chat, AI guardrails, conversational AI bot management, and enhanced analytics to elevate customer experiences securely and…
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AWS News Blog: Reduce costs and latency with Amazon Bedrock Intelligent Prompt Routing and prompt caching (preview)
Source URL: https://aws.amazon.com/blogs/aws/reduce-costs-and-latency-with-amazon-bedrock-intelligent-prompt-routing-and-prompt-caching-preview/ Source: AWS News Blog Title: Reduce costs and latency with Amazon Bedrock Intelligent Prompt Routing and prompt caching (preview) Feedly Summary: Route requests and cache frequently used context in prompts to reduce latency and balance performance with cost efficiency. AI Summary and Description: Yes Summary: Amazon Bedrock has previewed two significant capabilities…
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Slashdot: Salesforce Will Hire 2,000 People To Sell AI Products
Source URL: https://slashdot.org/story/24/12/18/0520238/salesforce-will-hire-2000-people-to-sell-ai-products?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: Salesforce Will Hire 2,000 People To Sell AI Products Feedly Summary: AI Summary and Description: Yes Summary: Salesforce’s strategic move to hire 2,000 salespeople dedicated to selling its AI software signifies a robust commitment to integrating generative AI capabilities into their offerings. The introduction of advanced AI features, especially…