Tag: customer satisfaction

  • Slashdot: McKinsey Wonders How To Sell AI Apps With No Measurable Benefits

    Source URL: https://slashdot.org/story/25/10/09/1132230/mckinsey-wonders-how-to-sell-ai-apps-with-no-measurable-benefits?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: McKinsey Wonders How To Sell AI Apps With No Measurable Benefits Feedly Summary: AI Summary and Description: Yes Summary: The text discusses the challenges faced by software vendors in monetizing AI effectively, as highlighted by a McKinsey & Company report. It emphasizes issues like inflated costs, the struggle to…

  • OpenAI : Improving support with every interaction at OpenAI

    Source URL: https://openai.com/index/openai-support-model Source: OpenAI Title: Improving support with every interaction at OpenAI Feedly Summary: Learn how OpenAI uses AI to enhance support, cutting response times, improving quality, and scaling to meet hypergrowth. AI Summary and Description: Yes Summary: The text discusses OpenAI’s application of artificial intelligence to improve its support services, emphasizing enhancements in…

  • Cloud Blog: How TELUS is powering growth and productivity with Google

    Source URL: https://cloud.google.com/blog/products/chrome-enterprise/how-telus-is-powering-growth-and-productivity-with-google/ Source: Cloud Blog Title: How TELUS is powering growth and productivity with Google Feedly Summary: Editor’s note: Today’s post is by Alyson Butler, Director of Team Member Experiences at TELUS, a communications technology company with more than 20 million customer connections. TELUS has integrated ChromeOS, Google Workspace, Chrome Enterprise Premium, and Cameyo…

  • Cloud Blog: How Mr. Cooper assembled a team of AI agents to handle complex mortgage questions

    Source URL: https://cloud.google.com/blog/topics/financial-services/assembling-a-team-of-ai-agents-to-handle-complex-mortgage-questions-at-mr-cooper/ Source: Cloud Blog Title: How Mr. Cooper assembled a team of AI agents to handle complex mortgage questions Feedly Summary: In today’s world where instant responses and seamless experiences are the norm, industries like mortgage servicing face tough challenges. When navigating a maze of regulations, piles of financial documents, and the high…

  • Cloud Blog: How Google Cloud’s AI tech stack powers today’s startups

    Source URL: https://cloud.google.com/blog/topics/startups/differentiated-ai-tech-stack-drives-startup-innovation-google-builders-forum/ Source: Cloud Blog Title: How Google Cloud’s AI tech stack powers today’s startups Feedly Summary: AI has accelerated startup innovation more than any technology since perhaps the internet itself, and we’ve been fortunate to have a front row seat to much of this innovation here at Google Cloud. Nine of the top…

  • Cloud Blog: Three-part framework to measure the impact of your AI use case

    Source URL: https://cloud.google.com/blog/topics/cost-management/measure-the-value-and-impact-of-your-ai/ Source: Cloud Blog Title: Three-part framework to measure the impact of your AI use case Feedly Summary: Generative AI is no longer just an experiment. The real challenge now is quantifying its value. For leaders, the path is clear: make AI projects drive business growth, not just incur costs. Today, we’ll share…

  • Cloud Blog: Run Gemini anywhere, including on-premises, with Google Distributed Cloud

    Source URL: https://cloud.google.com/blog/topics/hybrid-cloud/gemini-is-now-available-anywhere/ Source: Cloud Blog Title: Run Gemini anywhere, including on-premises, with Google Distributed Cloud Feedly Summary: Earlier this year, we announced our commitment to bring Gemini to on-premises environments with Google Distributed Cloud (GDC). Today, we are excited to announce that Gemini on GDC is now available to customers. For years, enterprises and…

  • Cloud Blog: Google is a Leader and positioned furthest in vision in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms

    Source URL: https://cloud.google.com/blog/products/ai-machine-learning/gartner-magic-quadrant-for-conversational-ai-platforms/ Source: Cloud Blog Title: Google is a Leader and positioned furthest in vision in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms Feedly Summary: Google has been named a Leader in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms (CAIP) report, and positioned furthest in vision among all vendors evaluated.…

  • Cloud Blog: How ChromeOS propelled Korean Air’s digital transformation

    Source URL: https://cloud.google.com/blog/products/chrome-enterprise/how-chromeos-propelled-korean-airs-digital-transformation/ Source: Cloud Blog Title: How ChromeOS propelled Korean Air’s digital transformation Feedly Summary: Editor’s note: Today’s post is by Choi HeeJung, Chief Information Officer for Korean Air, one of the world’s top 20 airlines, serving 117 cities across 40 countries on five continents. Renowned for its commitment to excellence and customer satisfaction,…