Tag: Customer Relations

  • Cloud Blog: Cool stuff customers built, May edition: Visual scouts, racing agents, agile ads & more

    Source URL: https://cloud.google.com/blog/topics/customers/cool-stuff-google-cloud-customers-built-monthly-round-up/ Source: Cloud Blog Title: Cool stuff customers built, May edition: Visual scouts, racing agents, agile ads & more Feedly Summary: AI and cloud technology are reshaping every corner of every industry around the world. Without our customers, there would be no Google Cloud, as they are the ones building the future on…

  • CSA: SAQ A Eligibility: PCI Compliance Made Simple

    Source URL: https://cloudsecurityalliance.org/articles/understanding-saq-a-and-saq-a-ep-eligibility-a-streamlined-approach-to-pci-dss-compliance Source: CSA Title: SAQ A Eligibility: PCI Compliance Made Simple Feedly Summary: AI Summary and Description: Yes Summary: The text highlights the Payment Card Industry Data Security Standard (PCI DSS) compliance pathways, specifically focusing on the Self-Assessment Questionnaires (SAQ) A and A-EP. It details eligibility and benefits for businesses outsourcing payment processing.…

  • Slashdot: AI Support Bot Invents Nonexistent Policy

    Source URL: https://slashdot.org/story/25/04/18/040257/ai-support-bot-invents-nonexistent-policy?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: AI Support Bot Invents Nonexistent Policy Feedly Summary: AI Summary and Description: Yes Summary: The incident highlights the risks associated with AI-driven support systems, particularly when misinformation is disseminated as fact. This has implications for user trust and can lead to direct financial impact through subscription cancellations. Detailed Description:…

  • Cloud Blog: Companies achieve stronger results with Customer Engagement Suite, plus new AI-enabled capabilities

    Source URL: https://cloud.google.com/blog/products/ai-machine-learning/customer-engagement-suite-stronger-results-and-new-ai-features/ Source: Cloud Blog Title: Companies achieve stronger results with Customer Engagement Suite, plus new AI-enabled capabilities Feedly Summary: The demands for top-notch customer service have never been greater — but so are the rewards for those companies that can deliver on the promise. Indeed, organizations with higher customer loyalty scores have delivered…

  • Slashdot: Meta Is Targeting ‘Hundreds of Millions’ of Businesses In Agentic AI Deployment

    Source URL: https://meta.slashdot.org/story/25/03/06/2234251/meta-is-targeting-hundreds-of-millions-of-businesses-in-agentic-ai-deployment?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: Meta Is Targeting ‘Hundreds of Millions’ of Businesses In Agentic AI Deployment Feedly Summary: AI Summary and Description: Yes Summary: The upcoming open-source Llama 4 AI from Meta aims to empower hundreds of millions of businesses by providing AI agents that enhance reasoning and task management capabilities. This initiative…

  • Cloud Blog: Get Salesforce insights in BigQuery for unified analytics powered by Datastream

    Source URL: https://cloud.google.com/blog/products/databases/datastream-extracts-salesforce-data-cloud-data/ Source: Cloud Blog Title: Get Salesforce insights in BigQuery for unified analytics powered by Datastream Feedly Summary: Many businesses today use Software-as-a-Service (SaaS) applications, choosing them for their accessibility, scalability, and to reduce infrastructure overhead. These cloud-based tools provide immediate access to powerful functionality, allowing companies to streamline operations and focus on…

  • The Register: Microsoft teases sales agent automation for M365 and Dynamics 365

    Source URL: https://www.theregister.com/2025/03/05/microsoft_teases_sales_agent_automation/ Source: The Register Title: Microsoft teases sales agent automation for M365 and Dynamics 365 Feedly Summary: Redmond says you could ask one for a ‘list of deals … at risk of falling through’ Microsoft today announced two software agents that automate certain business functions for Dynamics 365, its enterprise resource planning and…

  • The Register: CoreWeave rides AI wave with IPO filing – but its fate hinges on Microsoft

    Source URL: https://www.theregister.com/2025/03/04/coreweave_ipo/ Source: The Register Title: CoreWeave rides AI wave with IPO filing – but its fate hinges on Microsoft Feedly Summary: GPU farm discloses 77% of revenue tied to just two customers, putting Redmond giant front and center GPU cloud provider CoreWeave has filed for a proposed initial public offering (IPO) in the…