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Tag: customer interactions

  • OpenAI : Nubank elevates customer experiences with OpenAI

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    Kurt Seifried
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    Source URL: https://openai.com/index/nubank Source: OpenAI Title: Nubank elevates customer experiences with OpenAI Feedly Summary: Nubank elevates customer experiences with OpenAI AI Summary and Description: Yes Summary: Nubank’s initiative to enhance customer experiences by integrating OpenAI’s technology signals a significant move toward intelligent automation in financial services. This development is relevant for security, privacy, and compliance…

  • Cloud Blog: Get Salesforce insights in BigQuery for unified analytics powered by Datastream

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    Kurt Seifried
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    Source URL: https://cloud.google.com/blog/products/databases/datastream-extracts-salesforce-data-cloud-data/ Source: Cloud Blog Title: Get Salesforce insights in BigQuery for unified analytics powered by Datastream Feedly Summary: Many businesses today use Software-as-a-Service (SaaS) applications, choosing them for their accessibility, scalability, and to reduce infrastructure overhead. These cloud-based tools provide immediate access to powerful functionality, allowing companies to streamline operations and focus on…

  • Slashdot: Viral Video Shows AIs Conversing In Their Own Language

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    Kurt Seifried
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    Source URL: https://tech.slashdot.org/story/25/02/28/0058237/viral-video-shows-ais-conversing-in-their-own-language?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: Viral Video Shows AIs Conversing In Their Own Language Feedly Summary: AI Summary and Description: Yes Summary: The text describes a viral video showcasing a conversation between two artificial intelligence agents, highlighting their ability to switch to a more efficient communication method when they recognize a lack of human…

  • Cloud Blog: How our partners are enhancing CSP operations with AI solutions

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    Kurt Seifried
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    Source URL: https://cloud.google.com/blog/topics/telecommunications/the-keys-to-enhancing-telecommunications-operations/ Source: Cloud Blog Title: How our partners are enhancing CSP operations with AI solutions Feedly Summary: The telecommunications industry has always been on the leading edge of technology — but rarely has it been changing as quickly as it is today. Increased 5G adoption, the spread of edge computing, new monetization models,…

  • Cloud Blog: The AI-driven telecom: How we’re powering transformation

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    Kurt Seifried
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    Source URL: https://cloud.google.com/blog/topics/telecommunications/the-ai-driven-telecom-how-were-powering-transformation/ Source: Cloud Blog Title: The AI-driven telecom: How we’re powering transformation Feedly Summary: AI is driving unprecedented change and evolution across every industry, and the telecommunications sector is at a particularly interesting crossroads: The industry is standardizing on 5G; data is growing exponentially; and customer expectations are quickly changing. Leading communication service…

  • The Register: Insurance giant finds claims rep that gives a damn (it’s AI)

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    Kurt Seifried
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    Source URL: https://www.theregister.com/2025/02/13/allstate_insurance_ai_rep/ Source: The Register Title: Insurance giant finds claims rep that gives a damn (it’s AI) Feedly Summary: Tech shows customers more humanity than its human staff It doesn’t sleep, it doesn’t eat, and it doesn’t get sick of dealing with incompetent customers.… AI Summary and Description: Yes **Summary:** Allstate is leveraging generative…

  • The Register: OpenAI’s Operator agent wants to tackle your online chores – just don’t expect it to nail every task

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    Kurt Seifried
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    Source URL: https://www.theregister.com/2025/01/23/openai_unveils_operator_agent/ Source: The Register Title: OpenAI’s Operator agent wants to tackle your online chores – just don’t expect it to nail every task Feedly Summary: Hello Operator? Can you give me number nine? Can I see you later? Will you give me back my dime? OpenAI on Thursday launched a human-directed AI agent…

  • Cloud Blog: Get started with Google Cloud’s built-in tokenization for sensitive data protection

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    Kurt Seifried
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    Source URL: https://cloud.google.com/blog/products/identity-security/get-started-with-built-in-tokenization-for-sensitive-data-protection/ Source: Cloud Blog Title: Get started with Google Cloud’s built-in tokenization for sensitive data protection Feedly Summary: In many industries including finance and healthcare, sensitive data such as payment card numbers and government identification numbers need to be secured before they can be used and shared. A common approach is applying tokenization…

  • Cloud Blog: How inference at the edge unlocks new AI use cases for retailers

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    Kurt Seifried
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    Source URL: https://cloud.google.com/blog/topics/retail/ai-for-retailers-boost-roi-without-straining-budget-or-resources/ Source: Cloud Blog Title: How inference at the edge unlocks new AI use cases for retailers Feedly Summary: For retailers, making intelligent, data-driven decisions in real-time isn’t an advantage — it’s a necessity. Staying ahead of the curve means embracing AI, but many retailers hesitate to adopt because it’s costly to overhaul…

  • Hacker News: FurtherAI (YC W24) Is Hiring Across Research, Engineering, and Design

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    Kurt Seifried
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    Source URL: https://www.ycombinator.com/companies/furtherai/jobs Source: Hacker News Title: FurtherAI (YC W24) Is Hiring Across Research, Engineering, and Design Feedly Summary: Comments AI Summary and Description: Yes Summary: FurtherAI is developing AI Teammates to enhance efficiency within insurance workflows by automating tasks like processing unstructured documents and data entry. The project’s goal is to create AI systems…