Tag: customer interactions
-
Slashdot: Microsoft Touts $500 Million in AI Savings While Slashing Jobs
Source URL: https://tech.slashdot.org/story/25/07/09/1831232/microsoft-touts-500-million-in-ai-savings-while-slashing-jobs?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: Microsoft Touts $500 Million in AI Savings While Slashing Jobs Feedly Summary: AI Summary and Description: Yes Summary: Microsoft is leveraging AI to enhance productivity and efficiency across various operations, illustrating the transformative potential of AI in the workplace while navigating workforce reductions. This trend is significant for professionals…
-
OpenAI : Driving scalable growth with OpenAI o3, GPT-4.1, and CUA
Source URL: https://openai.com/index/unify Source: OpenAI Title: Driving scalable growth with OpenAI o3, GPT-4.1, and CUA Feedly Summary: Unify, an AI-powered GTM platform, uses OpenAI’s o3, GPT-4.1, and CUA to automate prospecting, research, and outreach. With hyper-personalized messaging and an always-on workflow, Unify helps teams generate pipeline at scale while focusing on high-impact customer interactions. AI…
-
The Cloudflare Blog: Connect any React application to an MCP server in three lines of code
Source URL: https://blog.cloudflare.com/connect-any-react-application-to-an-mcp-server-in-three-lines-of-code/ Source: The Cloudflare Blog Title: Connect any React application to an MCP server in three lines of code Feedly Summary: We’re open-sourcing use-mcp, a React library that connects to any MCP server in just 3 lines of code, as well as our AI Playground, a complete chat interface that can connect to…
-
Enterprise AI Trends: Sierra AI: A Competitive Memo on the Bellwether Agent Startup
Source URL: https://nextword.substack.com/p/sierra-ai-a-competitive-memo-on-the Source: Enterprise AI Trends Title: Sierra AI: A Competitive Memo on the Bellwether Agent Startup Feedly Summary: Thoughts on Sierra AI and risk factors for application layer AI startups AI Summary and Description: Yes **Summary:** Sierra, launched in early 2024 by high-profile founders, represents a significant case study in the field of…
-
The Register: Salesforce study finds LLM agents flunk CRM and confidentiality tests
Source URL: https://www.theregister.com/2025/06/16/salesforce_llm_agents_benchmark/ Source: The Register Title: Salesforce study finds LLM agents flunk CRM and confidentiality tests Feedly Summary: 6-in-10 success rate for single-step tasks A new benchmark developed by academics shows that LLM-based AI agents perform below par on standard CRM tests and fail to understand the need for customer confidentiality.… AI Summary and…
-
Cloud Blog: Create chatbots that speak different languages with Gemini, Gemma, Translation LLM, and Model Context Protocol
Source URL: https://cloud.google.com/blog/products/ai-machine-learning/build-multilingual-chatbots-with-gemini-gemma-and-mcp/ Source: Cloud Blog Title: Create chatbots that speak different languages with Gemini, Gemma, Translation LLM, and Model Context Protocol Feedly Summary: Your customers might not all speak the same language. If you operate internationally or serve a diverse customer base, you need your chatbot to meet them where they are – whether…