Tag: customer interactions
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Cloud Blog: Introducing Gemini Enterprise
Source URL: https://cloud.google.com/blog/products/ai-machine-learning/introducing-gemini-enterprise/ Source: Cloud Blog Title: Introducing Gemini Enterprise Feedly Summary: (Editor’s note: This is a shortened version of remarks delivered by Thomas Kurian announcing Gemini Enterprise at an event today)AI is presenting a once-in-a-generation opportunity to transform how you work, how you run your business, and what you build for your customers. But…
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OpenAI : Empowering teams to unlock insights faster at OpenAI
Source URL: https://openai.com/index/openai-research-assistant Source: OpenAI Title: Empowering teams to unlock insights faster at OpenAI Feedly Summary: OpenAI’s research assistant helps teams analyze millions of support tickets, surface insights faster, and scale curiosity across the company. AI Summary and Description: Yes Summary: The text describes OpenAI’s research assistant as a tool designed to enhance efficiency in…
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AWS News Blog: DeepSeek-V3.1 model now available in Amazon Bedrock
Source URL: https://aws.amazon.com/blogs/aws/deepseek-v3-1-now-available-in-amazon-bedrock/ Source: AWS News Blog Title: DeepSeek-V3.1 model now available in Amazon Bedrock Feedly Summary: AWS launches DeepSeek-V3.1 as a fully managed models in Amazon Bedrock. DeepSeek-V3.1 is a hybrid open weight model that switches between thinking mode for detailed step-by-step analysis and non-thinking mode for faster responses. AI Summary and Description: Yes…
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The Register: Salesforce sacrifices 4,000 support jobs on the altar of AI
Source URL: https://www.theregister.com/2025/09/02/salesforce_4000_jobs_ai/ Source: The Register Title: Salesforce sacrifices 4,000 support jobs on the altar of AI Feedly Summary: Benioff boasts bots now handle half of customer chats as doubts over reliability linger Speaking ahead of Labor Day – celebrated in the US to recognize the nation’s labor movement – Salesforce CEO and co-founder Marc…
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Cloud Blog: Google is a Leader and positioned furthest in vision in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms
Source URL: https://cloud.google.com/blog/products/ai-machine-learning/gartner-magic-quadrant-for-conversational-ai-platforms/ Source: Cloud Blog Title: Google is a Leader and positioned furthest in vision in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms Feedly Summary: Google has been named a Leader in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms (CAIP) report, and positioned furthest in vision among all vendors evaluated.…
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Cloud Blog: How Wells Fargo is using Google Cloud AI to empower its workforce with agentic tools
Source URL: https://cloud.google.com/blog/topics/financial-services/wells-fargo-agentic-ai-agentspace-empowering-workers/ Source: Cloud Blog Title: How Wells Fargo is using Google Cloud AI to empower its workforce with agentic tools Feedly Summary: The financial services industry has hit a technology tipping point. AI is fundamentally reshaping how people interact with their financial institutions, and this has forced banks to deliver unprecedented agility, efficiency,…
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Cloud Blog: How ChromeOS propelled Korean Air’s digital transformation
Source URL: https://cloud.google.com/blog/products/chrome-enterprise/how-chromeos-propelled-korean-airs-digital-transformation/ Source: Cloud Blog Title: How ChromeOS propelled Korean Air’s digital transformation Feedly Summary: Editor’s note: Today’s post is by Choi HeeJung, Chief Information Officer for Korean Air, one of the world’s top 20 airlines, serving 117 cities across 40 countries on five continents. Renowned for its commitment to excellence and customer satisfaction,…