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Tag: customer experiences

  • CSA: AI Pilot Programs & Adoption

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    Kurt Seifried
    in

    Source URL: https://cloudsecurityalliance.org/blog/2025/03/28/a-guide-on-how-ai-pilot-programs-are-shaping-enterprise-adoption Source: CSA Title: AI Pilot Programs & Adoption Feedly Summary: AI Summary and Description: Yes Summary: The text discusses the significance of AI pilot programs in enabling organizations to effectively explore and adopt artificial intelligence technologies. It highlights the structured approach these initiatives provide in managing risks and addressing common concerns such…

  • Cloud Blog: How SIGNAL IDUNA supercharges customer service with gen AI

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    Kurt Seifried
    in

    Source URL: https://cloud.google.com/blog/products/ai-machine-learning/how-signal-iduna-supercharges-customer-service-with-gen-ai/ Source: Cloud Blog Title: How SIGNAL IDUNA supercharges customer service with gen AI Feedly Summary: Today’s insurance customers expect more: simple digital services, instant access to service representatives when they want to discuss personal matters, and quick feedback on submitted invoices. Meeting these demands has become increasingly difficult for insurers due to…

  • Cloud Blog: Companies achieve stronger results with Customer Engagement Suite, plus new AI-enabled capabilities

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    by

    Kurt Seifried
    in

    Source URL: https://cloud.google.com/blog/products/ai-machine-learning/customer-engagement-suite-stronger-results-and-new-ai-features/ Source: Cloud Blog Title: Companies achieve stronger results with Customer Engagement Suite, plus new AI-enabled capabilities Feedly Summary: The demands for top-notch customer service have never been greater — but so are the rewards for those companies that can deliver on the promise. Indeed, organizations with higher customer loyalty scores have delivered…

  • OpenAI : Nubank elevates customer experiences with OpenAI

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    by

    Kurt Seifried
    in

    Source URL: https://openai.com/index/nubank Source: OpenAI Title: Nubank elevates customer experiences with OpenAI Feedly Summary: Nubank elevates customer experiences with OpenAI AI Summary and Description: Yes Summary: Nubank’s initiative to enhance customer experiences by integrating OpenAI’s technology signals a significant move toward intelligent automation in financial services. This development is relevant for security, privacy, and compliance…