Tag: customer experience
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AWS News Blog: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection
Source URL: https://aws.amazon.com/blogs/aws/newly-enhanced-amazon-connect-adds-generative-ai-whatsapp-business-and-secure-data-collection/ Source: AWS News Blog Title: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection Feedly Summary: Use innovative tools like generative AI for segmentation and campaigns, WhatsApp Business, data privacy controls for chat, AI guardrails, conversational AI bot management, and enhanced analytics to elevate customer experiences securely and…
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Cloud Blog: How Ford Pro uses Bigtable to harness connected vehicle telemetry data
Source URL: https://cloud.google.com/blog/products/databases/ford-pro-intelligence-built-on-bigtable-nosql-database/ Source: Cloud Blog Title: How Ford Pro uses Bigtable to harness connected vehicle telemetry data Feedly Summary: Ford Pro Intelligence is a cloud-based platform that is used for managing and supporting fleet operations of its commercial customers. Ford commercial customers range from small businesses, large enterprises like United Postal Service and Pepsi…
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AWS News Blog: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection
Source URL: https://aws.amazon.com/blogs/aws/newly-enhanced-amazon-connect-adds-generative-ai-whatsapp-business-and-secure-data-collection/ Source: AWS News Blog Title: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection Feedly Summary: Use innovative tools like generative AI for segmentation and campaigns, WhatsApp Business, data privacy controls for chat, AI guardrails, conversational AI bot management, and enhanced analytics to elevate customer experiences securely and…
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Cloud Blog: How Ford Pro uses Bigtable to harness connected vehicle telemetry data
Source URL: https://cloud.google.com/blog/products/databases/ford-pro-intelligence-built-on-bigtable-nosql-database/ Source: Cloud Blog Title: How Ford Pro uses Bigtable to harness connected vehicle telemetry data Feedly Summary: Ford Pro Intelligence is a cloud-based platform that is used for managing and supporting fleet operations of its commercial customers. Ford commercial customers range from small businesses, large enterprises like United Postal Service and Pepsi…
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Cloud Blog: Google Cloud and SAP: Powering AI with enterprise data
Source URL: https://cloud.google.com/blog/products/sap-google-cloud/the-case-for-running-rise-with-sap-on-google-cloud/ Source: Cloud Blog Title: Google Cloud and SAP: Powering AI with enterprise data Feedly Summary: As the 2027 end of support for SAP Business Suite 7 approaches, SAP customers need to decide where to deploy as they upgrade to cloud-based S/4HANA and RISE with SAP. This represents a great opportunity to get…
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Slashdot: Salesforce Will Hire 2,000 People To Sell AI Products
Source URL: https://slashdot.org/story/24/12/18/0520238/salesforce-will-hire-2000-people-to-sell-ai-products?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: Salesforce Will Hire 2,000 People To Sell AI Products Feedly Summary: AI Summary and Description: Yes Summary: Salesforce’s strategic move to hire 2,000 salespeople dedicated to selling its AI software signifies a robust commitment to integrating generative AI capabilities into their offerings. The introduction of advanced AI features, especially…
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Cloud Blog: Introducing Google Agentspace: Bringing AI agents and AI-powered search to enterprises
Source URL: https://cloud.google.com/blog/products/ai-machine-learning/bringing-ai-agents-to-enterprises-with-google-agentspace/ Source: Cloud Blog Title: Introducing Google Agentspace: Bringing AI agents and AI-powered search to enterprises Feedly Summary: For enterprises, brilliance isn’t just about individual genius – it’s about the collective intelligence within an organization. But this brilliance is often hidden in silos, inaccessible to those who need it most, when they need…
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Cloud Blog: How Ford Pro uses Bigtable to harness connected vehicle telemetry data
Source URL: https://cloud.google.com/blog/products/databases/ford-pro-intelligence-built-on-bigtable-nosql-database/ Source: Cloud Blog Title: How Ford Pro uses Bigtable to harness connected vehicle telemetry data Feedly Summary: Ford Pro Intelligence is a cloud-based platform that is used for managing and supporting fleet operations of its commercial customers. Ford commercial customers range from small businesses, large enterprises like United Postal Service and Pepsi…
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Cloud Blog: Google Cloud and Swift pioneer advanced AI and federated learning tech to help combat payments fraud
Source URL: https://cloud.google.com/blog/products/identity-security/google-cloud-and-swift-pioneer-advanced-ai-and-federated-learning-tech/ Source: Cloud Blog Title: Google Cloud and Swift pioneer advanced AI and federated learning tech to help combat payments fraud Feedly Summary: Conventional fraud detection methods have a hard time keeping up with increasingly sophisticated criminal tactics. Existing systems often rely on the limited data of individual institutions, and this hinders the…