Tag: customer experience
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The Register: Insurance giant finds claims rep that gives a damn (it’s AI)
Source URL: https://www.theregister.com/2025/02/13/allstate_insurance_ai_rep/ Source: The Register Title: Insurance giant finds claims rep that gives a damn (it’s AI) Feedly Summary: Tech shows customers more humanity than its human staff It doesn’t sleep, it doesn’t eat, and it doesn’t get sick of dealing with incompetent customers.… AI Summary and Description: Yes **Summary:** Allstate is leveraging generative…
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The Register: Oracle makes Fusion apps available on EU Sovereign Cloud
Source URL: https://www.theregister.com/2025/02/11/oracle_makes_fusion_apps_available/ Source: The Register Title: Oracle makes Fusion apps available on EU Sovereign Cloud Feedly Summary: GDPR-compliant pitched for public sector orgs who can’t pipe data offsite Oracle is launching a Fusion Cloud Applications Suite (FCAS) on its Oracle EU Sovereign Cloud in a move designed to offer app users greater assurance in…
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The Register: Hardware quality problems and server supply chain kinks slow Amazon’s $100 billion AI build
Source URL: https://www.theregister.com/2025/02/07/amazon_q4_fy_2024/ Source: The Register Title: Hardware quality problems and server supply chain kinks slow Amazon’s $100 billion AI build Feedly Summary: Reverses life extensions for some servers it now feels aren’t useful in the inferencing age Amazon Web Services is struggling to get the high-quality servers it needs to build AI infrastructure and…
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Hacker News: Why Your AI Product Team Needs an AI Quality Lead
Source URL: https://freeplay.ai/blog/why-your-ai-product-team-needs-an-ai-quality-lead Source: Hacker News Title: Why Your AI Product Team Needs an AI Quality Lead Feedly Summary: Comments AI Summary and Description: Yes Summary: The text discusses the establishment of the “AI Quality Lead” role at Help Scout, highlighting its importance in enhancing AI team’s effectiveness and product quality through domain expertise combined…
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Cloud Blog: C4A, the first Google Axion Processor, now GA with Titanium SSD
Source URL: https://cloud.google.com/blog/products/compute/first-google-axion-processor-c4a-now-ga-with-titanium-ssd/ Source: Cloud Blog Title: C4A, the first Google Axion Processor, now GA with Titanium SSD Feedly Summary: Today, we are thrilled to announce the general availability of C4A virtual machines with Titanium SSDs custom designed by Google for cloud workloads that require real-time data processing, with low-latency and high-throughput storage performance. Titanium…
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Cloud Blog: How inference at the edge unlocks new AI use cases for retailers
Source URL: https://cloud.google.com/blog/topics/retail/ai-for-retailers-boost-roi-without-straining-budget-or-resources/ Source: Cloud Blog Title: How inference at the edge unlocks new AI use cases for retailers Feedly Summary: For retailers, making intelligent, data-driven decisions in real-time isn’t an advantage — it’s a necessity. Staying ahead of the curve means embracing AI, but many retailers hesitate to adopt because it’s costly to overhaul…
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Cloud Blog: Empowering retailers with AI for commerce, marketing, supply chains, and more
Source URL: https://cloud.google.com/blog/topics/retail/retail-cpg-ai-partner-ecosystem-nrf-2025/ Source: Cloud Blog Title: Empowering retailers with AI for commerce, marketing, supply chains, and more Feedly Summary: Google Cloud’s mission is to accelerate every organization’s ability to digitally transform its business and industry — and a key part of doing that is with our ISV and service partners, who possess critical industry…
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The Cloudflare Blog: Grinch Bots strike again: defending your holidays from cyber threats
Source URL: https://blog.cloudflare.com/grinch-bot-2024/ Source: The Cloudflare Blog Title: Grinch Bots strike again: defending your holidays from cyber threats Feedly Summary: Cloudflare observed a 4x increase in bot-related traffic on Black Friday in 2024. 29% of all traffic on our network on Black Friday was Grinch Bots wreaking holiday havoc. AI Summary and Description: Yes **Summary:**…