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Tag: customer experience

  • Cloud Blog: The AI-driven telecom: How we’re powering transformation

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    Kurt Seifried
    in

    Source URL: https://cloud.google.com/blog/topics/telecommunications/the-ai-driven-telecom-how-were-powering-transformation/ Source: Cloud Blog Title: The AI-driven telecom: How we’re powering transformation Feedly Summary: AI is driving unprecedented change and evolution across every industry, and the telecommunications sector is at a particularly interesting crossroads: The industry is standardizing on 5G; data is growing exponentially; and customer expectations are quickly changing. Leading communication service…

  • Cloud Blog: Transforming data: How Vodafone Italy modernized its data architecture in the cloud

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    Kurt Seifried
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    Source URL: https://cloud.google.com/blog/topics/telecommunications/vodafone-italy-modernizes-with-amdocs-and-google-cloud/ Source: Cloud Blog Title: Transforming data: How Vodafone Italy modernized its data architecture in the cloud Feedly Summary: Vodafone Italy is reshaping its operations by building a modernized, AI-ready data architecture on Google Cloud, designed to enhance process efficiency, scalability, and real-time data processing. This transformation, powered by Vodafone Italy’s cloud-based platform…

  • Cloud Blog: Announcing Claude 3.7 Sonnet, Anthropic’s first hybrid reasoning model, is available on Vertex AI

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    Kurt Seifried
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    Source URL: https://cloud.google.com/blog/products/ai-machine-learning/anthropics-claude-3-7-sonnet-is-available-on-vertex-ai/ Source: Cloud Blog Title: Announcing Claude 3.7 Sonnet, Anthropic’s first hybrid reasoning model, is available on Vertex AI Feedly Summary: Today, we’re announcing Claude 3.7 Sonnet, Anthropic’s most intelligent model to date and the first hybrid reasoning model on the market, is available in preview on Vertex AI Model Garden. Claude 3.7…

  • Cloud Blog: An SRE’s guide to optimizing ML systems with MLOps pipelines

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    Kurt Seifried
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    Source URL: https://cloud.google.com/blog/products/devops-sre/applying-sre-principles-to-your-mlops-pipelines/ Source: Cloud Blog Title: An SRE’s guide to optimizing ML systems with MLOps pipelines Feedly Summary: Picture this: you’re an Site Reliability Engineer (SRE) responsible for the systems that power your company’s machine learning (ML) services. What do you do to ensure you have a reliable ML service, how do you know…

  • Cloud Blog: Rethinking 5G: The cloud imperative

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    Kurt Seifried
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    Source URL: https://cloud.google.com/blog/topics/telecommunications/ericsson-and-google-cloud-collaborating-on-5g/ Source: Cloud Blog Title: Rethinking 5G: The cloud imperative Feedly Summary: The telecommunications industry is at a critical juncture. The demands of 5G, the explosion of connected devices, and the ever-increasing complexity of network architectures require a fundamental shift in how networks are managed and operated.  The future is autonomous — autonomous…

  • The Register: Insurance giant finds claims rep that gives a damn (it’s AI)

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    Kurt Seifried
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    Source URL: https://www.theregister.com/2025/02/13/allstate_insurance_ai_rep/ Source: The Register Title: Insurance giant finds claims rep that gives a damn (it’s AI) Feedly Summary: Tech shows customers more humanity than its human staff It doesn’t sleep, it doesn’t eat, and it doesn’t get sick of dealing with incompetent customers.… AI Summary and Description: Yes **Summary:** Allstate is leveraging generative…

  • The Register: Oracle makes Fusion apps available on EU Sovereign Cloud

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    Kurt Seifried
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    Source URL: https://www.theregister.com/2025/02/11/oracle_makes_fusion_apps_available/ Source: The Register Title: Oracle makes Fusion apps available on EU Sovereign Cloud Feedly Summary: GDPR-compliant pitched for public sector orgs who can’t pipe data offsite Oracle is launching a Fusion Cloud Applications Suite (FCAS) on its Oracle EU Sovereign Cloud in a move designed to offer app users greater assurance in…

  • The Register: Hardware quality problems and server supply chain kinks slow Amazon’s $100 billion AI build

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    Kurt Seifried
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    Source URL: https://www.theregister.com/2025/02/07/amazon_q4_fy_2024/ Source: The Register Title: Hardware quality problems and server supply chain kinks slow Amazon’s $100 billion AI build Feedly Summary: Reverses life extensions for some servers it now feels aren’t useful in the inferencing age Amazon Web Services is struggling to get the high-quality servers it needs to build AI infrastructure and…

  • Hacker News: Why Your AI Product Team Needs an AI Quality Lead

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    Kurt Seifried
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    Source URL: https://freeplay.ai/blog/why-your-ai-product-team-needs-an-ai-quality-lead Source: Hacker News Title: Why Your AI Product Team Needs an AI Quality Lead Feedly Summary: Comments AI Summary and Description: Yes Summary: The text discusses the establishment of the “AI Quality Lead” role at Help Scout, highlighting its importance in enhancing AI team’s effectiveness and product quality through domain expertise combined…

  • Cloud Blog: C4A, the first Google Axion Processor, now GA with Titanium SSD

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    Kurt Seifried
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    Source URL: https://cloud.google.com/blog/products/compute/first-google-axion-processor-c4a-now-ga-with-titanium-ssd/ Source: Cloud Blog Title: C4A, the first Google Axion Processor, now GA with Titanium SSD Feedly Summary: Today, we are thrilled to announce the general availability of C4A virtual machines with Titanium SSDs custom designed by Google for cloud workloads that require real-time data processing, with low-latency and high-throughput storage performance. Titanium…