Tag: customer experience
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Cloud Blog: How inference at the edge unlocks new AI use cases for retailers
Source URL: https://cloud.google.com/blog/topics/retail/ai-for-retailers-boost-roi-without-straining-budget-or-resources/ Source: Cloud Blog Title: How inference at the edge unlocks new AI use cases for retailers Feedly Summary: For retailers, making intelligent, data-driven decisions in real-time isn’t an advantage — it’s a necessity. Staying ahead of the curve means embracing AI, but many retailers hesitate to adopt because it’s costly to overhaul…
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Cloud Blog: Empowering retailers with AI for commerce, marketing, supply chains, and more
Source URL: https://cloud.google.com/blog/topics/retail/retail-cpg-ai-partner-ecosystem-nrf-2025/ Source: Cloud Blog Title: Empowering retailers with AI for commerce, marketing, supply chains, and more Feedly Summary: Google Cloud’s mission is to accelerate every organization’s ability to digitally transform its business and industry — and a key part of doing that is with our ISV and service partners, who possess critical industry…
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The Cloudflare Blog: Grinch Bots strike again: defending your holidays from cyber threats
Source URL: https://blog.cloudflare.com/grinch-bot-2024/ Source: The Cloudflare Blog Title: Grinch Bots strike again: defending your holidays from cyber threats Feedly Summary: Cloudflare observed a 4x increase in bot-related traffic on Black Friday in 2024. 29% of all traffic on our network on Black Friday was Grinch Bots wreaking holiday havoc. AI Summary and Description: Yes **Summary:**…
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AWS News Blog: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection
Source URL: https://aws.amazon.com/blogs/aws/newly-enhanced-amazon-connect-adds-generative-ai-whatsapp-business-and-secure-data-collection/ Source: AWS News Blog Title: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection Feedly Summary: Use innovative tools like generative AI for segmentation and campaigns, WhatsApp Business, data privacy controls for chat, AI guardrails, conversational AI bot management, and enhanced analytics to elevate customer experiences securely and…
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Cloud Blog: How Ford Pro uses Bigtable to harness connected vehicle telemetry data
Source URL: https://cloud.google.com/blog/products/databases/ford-pro-intelligence-built-on-bigtable-nosql-database/ Source: Cloud Blog Title: How Ford Pro uses Bigtable to harness connected vehicle telemetry data Feedly Summary: Ford Pro Intelligence is a cloud-based platform that is used for managing and supporting fleet operations of its commercial customers. Ford commercial customers range from small businesses, large enterprises like United Postal Service and Pepsi…
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AWS News Blog: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection
Source URL: https://aws.amazon.com/blogs/aws/newly-enhanced-amazon-connect-adds-generative-ai-whatsapp-business-and-secure-data-collection/ Source: AWS News Blog Title: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection Feedly Summary: Use innovative tools like generative AI for segmentation and campaigns, WhatsApp Business, data privacy controls for chat, AI guardrails, conversational AI bot management, and enhanced analytics to elevate customer experiences securely and…
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Cloud Blog: How Ford Pro uses Bigtable to harness connected vehicle telemetry data
Source URL: https://cloud.google.com/blog/products/databases/ford-pro-intelligence-built-on-bigtable-nosql-database/ Source: Cloud Blog Title: How Ford Pro uses Bigtable to harness connected vehicle telemetry data Feedly Summary: Ford Pro Intelligence is a cloud-based platform that is used for managing and supporting fleet operations of its commercial customers. Ford commercial customers range from small businesses, large enterprises like United Postal Service and Pepsi…
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Cloud Blog: Google Cloud and SAP: Powering AI with enterprise data
Source URL: https://cloud.google.com/blog/products/sap-google-cloud/the-case-for-running-rise-with-sap-on-google-cloud/ Source: Cloud Blog Title: Google Cloud and SAP: Powering AI with enterprise data Feedly Summary: As the 2027 end of support for SAP Business Suite 7 approaches, SAP customers need to decide where to deploy as they upgrade to cloud-based S/4HANA and RISE with SAP. This represents a great opportunity to get…