Tag: customer experience
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AWS News Blog: AWS services scale to new heights for Prime Day 2025: key metrics and milestones
Source URL: https://aws.amazon.com/blogs/aws/aws-services-scale-to-new-heights-for-prime-day-2025-key-metrics-and-milestones/ Source: AWS News Blog Title: AWS services scale to new heights for Prime Day 2025: key metrics and milestones Feedly Summary: Amazon Prime Day 2025 achieved record-breaking sales with enhanced AI shopping features, while AWS infrastructure handled unprecedented volumes of data—including 1.7 trillion Lambda invocations per day, DynamoDB peaking at 151 million…
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The Register: More customers asking for Google’s Data Boundary, says Cloud Experience boss
Source URL: https://www.theregister.com/2025/08/19/critical_thinking_and_sovereign_cloud/ Source: The Register Title: More customers asking for Google’s Data Boundary, says Cloud Experience boss Feedly Summary: Developer demand for sovereign cloud from tech giant is on the rise, says exec Interview Google’s President of Customer Experience, Hayete Gallot, offered some words of comfort to developers who are looking nervously at the…
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Cloud Blog: Google is a Leader and positioned furthest in vision in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms
Source URL: https://cloud.google.com/blog/products/ai-machine-learning/gartner-magic-quadrant-for-conversational-ai-platforms/ Source: Cloud Blog Title: Google is a Leader and positioned furthest in vision in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms Feedly Summary: Google has been named a Leader in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms (CAIP) report, and positioned furthest in vision among all vendors evaluated.…
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Cloud Blog: Google is a Leader in the 2025 Gartner® Magic Quadrant™ for Container Management
Source URL: https://cloud.google.com/blog/products/containers-kubernetes/2025-gartner-magic-quadrant-for-container-management-leader/ Source: Cloud Blog Title: Google is a Leader in the 2025 Gartner® Magic Quadrant™ for Container Management Feedly Summary: We’re excited to share that Gartner has recognized Google as a Leader for the third year in a row in the 2025 Gartner® Magic Quadrant™ for Container Management, based on its Completeness of…
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Cloud Blog: Wayfair Transforms Contact Center Operations with ChromeOS and ChromeOS Flex
Source URL: https://cloud.google.com/blog/products/chrome-enterprise/wayfair-transforms-contact-center-operations-with-chromeos-and-chromeos-flex/ Source: Cloud Blog Title: Wayfair Transforms Contact Center Operations with ChromeOS and ChromeOS Flex Feedly Summary: Editor’s note: Today’s post is by Asad Rahman, Director of IT for Wayfair, a leading e-commerce company specializing in furniture and home goods. Wayfair chose ChromeOS and ChromeOS Flex devices to support contact center staff, improve…
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Cloud Blog: How Wells Fargo is using Google Cloud AI to empower its workforce with agentic tools
Source URL: https://cloud.google.com/blog/topics/financial-services/wells-fargo-agentic-ai-agentspace-empowering-workers/ Source: Cloud Blog Title: How Wells Fargo is using Google Cloud AI to empower its workforce with agentic tools Feedly Summary: The financial services industry has hit a technology tipping point. AI is fundamentally reshaping how people interact with their financial institutions, and this has forced banks to deliver unprecedented agility, efficiency,…
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Cloud Blog: Go beyond data: Four steps to master enterprise excellence
Source URL: https://cloud.google.com/blog/topics/partners/beyond-data-what-it-takes-to-win-with-ai/ Source: Cloud Blog Title: Go beyond data: Four steps to master enterprise excellence Feedly Summary: Editor’s note: This is the first in a series of five blog posts dedicated to data transformation powered by Google Cloud and its ecosystem of data and analytics partners. Everyone is trying to determine how best to…