Tag: customer engagement
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AWS News Blog: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection
Source URL: https://aws.amazon.com/blogs/aws/newly-enhanced-amazon-connect-adds-generative-ai-whatsapp-business-and-secure-data-collection/ Source: AWS News Blog Title: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection Feedly Summary: Use innovative tools like generative AI for segmentation and campaigns, WhatsApp Business, data privacy controls for chat, AI guardrails, conversational AI bot management, and enhanced analytics to elevate customer experiences securely and…
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Cloud Blog: The Year in Google Cloud – 2024
Source URL: https://cloud.google.com/blog/products/gcp/top-google-cloud-blogs/ Source: Cloud Blog Title: The Year in Google Cloud – 2024 Feedly Summary: If you’re a regular reader of this blog, you know that 2024 was a busy year for Google Cloud. From AI to Zero Trust, and everything in between, here’s a chronological recap of our top blogs of 2024, according…
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AWS News Blog: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection
Source URL: https://aws.amazon.com/blogs/aws/newly-enhanced-amazon-connect-adds-generative-ai-whatsapp-business-and-secure-data-collection/ Source: AWS News Blog Title: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection Feedly Summary: Use innovative tools like generative AI for segmentation and campaigns, WhatsApp Business, data privacy controls for chat, AI guardrails, conversational AI bot management, and enhanced analytics to elevate customer experiences securely and…
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Slashdot: AI Helps Indian Ecommerce Firm Cut Customer Call Costs By 75%
Source URL: https://slashdot.org/story/24/11/26/131222/ai-helps-indian-ecommerce-firm-cut-customer-call-costs-by-75?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: AI Helps Indian Ecommerce Firm Cut Customer Call Costs By 75% Feedly Summary: AI Summary and Description: Yes Summary: The text discusses Meesho’s launch of a generative AI-powered voice bot for customer support in the Indian e-commerce sector. This innovation significantly reduces operating expenses and expands language accessibility, targeting…
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Cloud Blog: How Vodafone is using gen AI to enhance network life cycle
Source URL: https://cloud.google.com/blog/topics/telecommunications/vodafone-gen-ai-enhances-network-lifecycle/ Source: Cloud Blog Title: How Vodafone is using gen AI to enhance network life cycle Feedly Summary: Generative AI is transforming industries across the globe, and telecommunications is no exception. From personalized customer interactions and streamlined content creation to network optimization and enhanced productivity, generative AI is poised to redefine the very…
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The Register: Thousands of AI agents later, who even remembers what they do?
Source URL: https://www.theregister.com/2024/11/21/gartner_agentic_ai/ Source: The Register Title: Thousands of AI agents later, who even remembers what they do? Feedly Summary: Gartner weighs the pros and cons of the latest enterprise hotness Among the optimism and opportunities perceived around AI agents, Gartner has spotted some risks – namely that organizations might create “thousands of bots, but…
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OpenAI : Data-driven beauty and creativity with ChatGPT
Source URL: https://openai.com/index/estee-lauder Source: OpenAI Title: Data-driven beauty and creativity with ChatGPT Feedly Summary: Data-driven beauty: How The Estée Lauder Companies unlocks insights with ChatGPT AI Summary and Description: Yes Summary: The text discusses how The Estée Lauder Companies leverage data-driven insights through ChatGPT, highlighting the innovative intersection of beauty and AI technologies. This is…
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Cloud Blog: How PUMA leverages built-in intelligence with BigQuery for greater customer engagement
Source URL: https://cloud.google.com/blog/products/data-analytics/puma-bigquery-customer-engagement/ Source: Cloud Blog Title: How PUMA leverages built-in intelligence with BigQuery for greater customer engagement Feedly Summary: Leveraging first-party data, and data quality in general, are major priorities for online retailers. While first-party data certainly comes with challenges, it also offers a great opportunity to increase transparency, redefine customer interactions, and create…
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AI Tracker – Track Global AI Regulations: The implications of the EU AI Act for financial services
Source URL: https://tracker.holisticai.com/feed/EU-AI-Act-financial-services Source: AI Tracker – Track Global AI Regulations Title: The implications of the EU AI Act for financial services Feedly Summary: AI Summary and Description: Yes Summary: The text discusses the integration of AI technologies in the financial services sector, highlighting both the transformative potential and associated risks. It emphasizes the implications…