Tag: customer engagement
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Hacker News: Euro-cloud provider Anexia moves 12,000 VMs off VMware to homebrew KVM platform
Source URL: https://www.theregister.com/2025/01/13/anexia_vmware_to_kvm_migration/ Source: Hacker News Title: Euro-cloud provider Anexia moves 12,000 VMs off VMware to homebrew KVM platform Feedly Summary: Comments AI Summary and Description: Yes **Summary:** Anexia, an Austrian cloud provider, has migrated 12,000 virtual machines (VMs) from VMware to an open-source KVM hypervisor platform due to significant licensing cost increases following Broadcom’s…
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Cloud Blog: Empowering retailers with AI for commerce, marketing, supply chains, and more
Source URL: https://cloud.google.com/blog/topics/retail/retail-cpg-ai-partner-ecosystem-nrf-2025/ Source: Cloud Blog Title: Empowering retailers with AI for commerce, marketing, supply chains, and more Feedly Summary: Google Cloud’s mission is to accelerate every organization’s ability to digitally transform its business and industry — and a key part of doing that is with our ISV and service partners, who possess critical industry…
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AWS News Blog: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection
Source URL: https://aws.amazon.com/blogs/aws/newly-enhanced-amazon-connect-adds-generative-ai-whatsapp-business-and-secure-data-collection/ Source: AWS News Blog Title: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection Feedly Summary: Use innovative tools like generative AI for segmentation and campaigns, WhatsApp Business, data privacy controls for chat, AI guardrails, conversational AI bot management, and enhanced analytics to elevate customer experiences securely and…
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AWS News Blog: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection
Source URL: https://aws.amazon.com/blogs/aws/newly-enhanced-amazon-connect-adds-generative-ai-whatsapp-business-and-secure-data-collection/ Source: AWS News Blog Title: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection Feedly Summary: Use innovative tools like generative AI for segmentation and campaigns, WhatsApp Business, data privacy controls for chat, AI guardrails, conversational AI bot management, and enhanced analytics to elevate customer experiences securely and…
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Cloud Blog: The Year in Google Cloud – 2024
Source URL: https://cloud.google.com/blog/products/gcp/top-google-cloud-blogs/ Source: Cloud Blog Title: The Year in Google Cloud – 2024 Feedly Summary: If you’re a regular reader of this blog, you know that 2024 was a busy year for Google Cloud. From AI to Zero Trust, and everything in between, here’s a chronological recap of our top blogs of 2024, according…
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AWS News Blog: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection
Source URL: https://aws.amazon.com/blogs/aws/newly-enhanced-amazon-connect-adds-generative-ai-whatsapp-business-and-secure-data-collection/ Source: AWS News Blog Title: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection Feedly Summary: Use innovative tools like generative AI for segmentation and campaigns, WhatsApp Business, data privacy controls for chat, AI guardrails, conversational AI bot management, and enhanced analytics to elevate customer experiences securely and…
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Slashdot: AI Helps Indian Ecommerce Firm Cut Customer Call Costs By 75%
Source URL: https://slashdot.org/story/24/11/26/131222/ai-helps-indian-ecommerce-firm-cut-customer-call-costs-by-75?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: AI Helps Indian Ecommerce Firm Cut Customer Call Costs By 75% Feedly Summary: AI Summary and Description: Yes Summary: The text discusses Meesho’s launch of a generative AI-powered voice bot for customer support in the Indian e-commerce sector. This innovation significantly reduces operating expenses and expands language accessibility, targeting…
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Cloud Blog: How Vodafone is using gen AI to enhance network life cycle
Source URL: https://cloud.google.com/blog/topics/telecommunications/vodafone-gen-ai-enhances-network-lifecycle/ Source: Cloud Blog Title: How Vodafone is using gen AI to enhance network life cycle Feedly Summary: Generative AI is transforming industries across the globe, and telecommunications is no exception. From personalized customer interactions and streamlined content creation to network optimization and enhanced productivity, generative AI is poised to redefine the very…