Tag: customer data
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OpenAI : Delivering high-performance customer support
Source URL: https://openai.com/index/decagon Source: OpenAI Title: Delivering high-performance customer support Feedly Summary: Decagon and OpenAI deliver high-performance, fully automated customer support at scale AI Summary and Description: Yes Summary: The text discusses a partnership between Decagon and OpenAI to provide high-performance, fully automated customer support. This collaboration highlights advancements in AI technology and its application…
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The Register: Tech firms to pay millions in SEC penalties for misleading SolarWinds disclosures
Source URL: https://www.theregister.com/2024/10/22/sec_fines_four_tech_firms/ Source: The Register Title: Tech firms to pay millions in SEC penalties for misleading SolarWinds disclosures Feedly Summary: Unisys, Avaya, Check Point, and Mimecast settled with the agency without admitting or denying wrongdoing Four high-profile tech companies reached an agreement with the Securities and Exchange Commission to pay millions of dollars in…
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The Register: Developer pockets $2M in savings from going cloud-free
Source URL: https://www.theregister.com/2024/10/21/37signals_aws_savings/ Source: The Register Title: Developer pockets $2M in savings from going cloud-free Feedly Summary: 37signals CTO claims cost of new hardware was ‘entirely recouped’ as contracts expired after AWS exit The web software biz that decided to exit the cloud after racking up a huge bill says it has saved almost $2…
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Cloud Blog: From products to process: Delivering personalization at scale with data at EE
Source URL: https://cloud.google.com/blog/topics/telecommunications/ee-delivers-personalization-at-scale-with-data-cloud/ Source: Cloud Blog Title: From products to process: Delivering personalization at scale with data at EE Feedly Summary: For much of the 20th Century and into the 21st, telecommunications companies have been at the forefront of technological growth. In 1970 only 35% of UK households had landline telephones. Fast forward to today,…