Experimental News Clipping Site

Tag: constituent experience

  • Cloud Blog: How Conversational Agents and Looker can boost contact center efficiency and enhance constituent services

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    by

    Kurt Seifried
    in

    Source URL: https://cloud.google.com/blog/topics/public-sector/how-conversational-agents-and-looker-can-boost-contact-center-efficiency-and-enhance-constituent-services/ Source: Cloud Blog Title: How Conversational Agents and Looker can boost contact center efficiency and enhance constituent services Feedly Summary: Conversational agents are transforming the way public sector agencies engage with constituents — enabling new levels of hyper-personalization, multimodal conversations, and improving interactions across touchpoints. And this is just the beginning. Our…

  • Cloud Blog: Vertex AI Search and Generative AI (with Gemini) achieve FedRAMP High

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    by

    Kurt Seifried
    in

    Source URL: https://cloud.google.com/blog/topics/public-sector/vertex-ai-search-and-generative-ai-with-gemini-achieve-fedramp-high/ Source: Cloud Blog Title: Vertex AI Search and Generative AI (with Gemini) achieve FedRAMP High Feedly Summary: In the rapidly evolving AI landscape, security remains paramount. Today, we reinforce that commitment with another significant achievement: FedRAMP High authorization for Google Vertex AI Search and Generative AI on Vertex AI.This follows our announcement…

  • Cloud Blog: Vertex AI Search and Generative AI (with Gemini) achieve FedRAMP High

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    by

    Kurt Seifried
    in

    Source URL: https://cloud.google.com/blog/topics/public-sector/vertex-ai-search-and-generative-ai-with-gemini-achieve-fedramp-high/ Source: Cloud Blog Title: Vertex AI Search and Generative AI (with Gemini) achieve FedRAMP High Feedly Summary: In the rapidly evolving AI landscape, security remains paramount. Today, we reinforce that commitment with another significant achievement: FedRAMP High authorization for Google Vertex AI Search and Generative AI on Vertex AI.This follows our announcement…

  • Cloud Blog: 5 AI trends shaping the future of the public sector in 2025

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    by

    Kurt Seifried
    in

    Source URL: https://cloud.google.com/blog/topics/public-sector/5-ai-trends-shaping-the-future-of-the-public-sector-in-2025/ Source: Cloud Blog Title: 5 AI trends shaping the future of the public sector in 2025 Feedly Summary: Artificial intelligence (AI) is no longer a futuristic concept. In 2025, it’s poised to become a cornerstone of public sector operations, transforming how agencies make decisions and serve constituents. By leading with AI-powered innovation,…