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Tag: center operations

  • Cloud Blog: Google is a Leader and positioned furthest in vision in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms

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    Kurt Seifried
    in

    Source URL: https://cloud.google.com/blog/products/ai-machine-learning/gartner-magic-quadrant-for-conversational-ai-platforms/ Source: Cloud Blog Title: Google is a Leader and positioned furthest in vision in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms Feedly Summary: Google has been named a Leader in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms (CAIP) report, and positioned furthest in vision among all vendors evaluated.…

  • Cloud Blog: Wayfair Transforms Contact Center Operations with ChromeOS and ChromeOS Flex

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    Kurt Seifried
    in

    Source URL: https://cloud.google.com/blog/products/chrome-enterprise/wayfair-transforms-contact-center-operations-with-chromeos-and-chromeos-flex/ Source: Cloud Blog Title: Wayfair Transforms Contact Center Operations with ChromeOS and ChromeOS Flex Feedly Summary: Editor’s note: Today’s post is by Asad Rahman, Director of IT for Wayfair, a leading e-commerce company specializing in furniture and home goods. Wayfair chose ChromeOS and ChromeOS Flex devices to support contact center staff, improve…

  • Slashdot: Hyundai To Help Build Nuclear-Powered Datacenter In Texas

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    Kurt Seifried
    in

    Source URL: https://hardware.slashdot.org/story/25/08/04/2218225/hyundai-to-help-build-nuclear-powered-datacenter-in-texas?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: Hyundai To Help Build Nuclear-Powered Datacenter In Texas Feedly Summary: AI Summary and Description: Yes Summary: Fermi America is set to construct a massive AI datacenter complex in Amarillo, Texas, powered by nuclear energy, marking a significant development in the integration of AI and energy infrastructure. With an ambitious…

  • Cisco Security Blog: Cisco delivers enhanced email protection to the Middle East

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    by

    Kurt Seifried
    in

    Source URL: https://feedpress.me/link/23535/17106328/cisco-delivers-enhanced-email-protection-to-the-middle-east Source: Cisco Security Blog Title: Cisco delivers enhanced email protection to the Middle East Feedly Summary: Cisco’s new data center in the UAE delivers in-region reliability and increased protection to organizations in the Middle East. AI Summary and Description: Yes Summary: Cisco’s establishment of a new data center in the UAE enhances…

  • Cloud Blog: How ChromeOS propelled Korean Air’s digital transformation

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    Kurt Seifried
    in

    Source URL: https://cloud.google.com/blog/products/chrome-enterprise/how-chromeos-propelled-korean-airs-digital-transformation/ Source: Cloud Blog Title: How ChromeOS propelled Korean Air’s digital transformation Feedly Summary: Editor’s note: Today’s post is by Choi HeeJung, Chief Information Officer for Korean Air, one of the world’s top 20 airlines, serving 117 cities across 40 countries on five continents. Renowned for its commitment to excellence and customer satisfaction,…

  • The Register: Tariffs and trade turmoil driving up cost and build times for datacenters

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    Kurt Seifried
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    Source URL: https://www.theregister.com/2025/07/03/tariffs_and_trade_turmoil_driving/ Source: The Register Title: Tariffs and trade turmoil driving up cost and build times for datacenters Feedly Summary: Biz needs AI infra for training ever larger models, but something’s gotta give World War Fee Datacenter operators in Northern Europe say US tariffs and growing global geopolitical instability are inflating costs and causing…

  • OpenAI : Customizable, no-code voice agent automation with GPT-4o

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    Kurt Seifried
    in

    Source URL: https://openai.com/index/retell-ai Source: OpenAI Title: Customizable, no-code voice agent automation with GPT-4o Feedly Summary: Retell AI is transforming the call center with AI voice automation powered by GPT-4o and GPT-4.1. Its no-code platform enables businesses to launch natural, real-time voice agents that cut call costs, boost CSAT, and automate customer conversations—without scripts or hold…

  • Cloud Blog: How Conversational Agents and Looker can boost contact center efficiency and enhance constituent services

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    Kurt Seifried
    in

    Source URL: https://cloud.google.com/blog/topics/public-sector/how-conversational-agents-and-looker-can-boost-contact-center-efficiency-and-enhance-constituent-services/ Source: Cloud Blog Title: How Conversational Agents and Looker can boost contact center efficiency and enhance constituent services Feedly Summary: Conversational agents are transforming the way public sector agencies engage with constituents — enabling new levels of hyper-personalization, multimodal conversations, and improving interactions across touchpoints. And this is just the beginning. Our…