Tag: based support
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The Register: Pentagon ends Microsoft’s use of China-based support staff for DoD cloud
Source URL: https://www.theregister.com/2025/08/29/pentagon_ends_microsofts_use_of/ Source: The Register Title: Pentagon ends Microsoft’s use of China-based support staff for DoD cloud Feedly Summary: ‘It blows my mind,’ says SecDef The Pentagon has formally kiboshed Microsoft’s use of China-based employees to support Azure cloud services deployed by US government agencies, and it’s demanding Microsoft do more of its own…
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Slashdot: Microsoft Used China-Based Support for Multiple U.S. Agencies, Potentially Exposing Sensitive Data
Source URL: https://it.slashdot.org/story/25/07/25/1613250/microsoft-used-china-based-support-for-multiple-us-agencies-potentially-exposing-sensitive-data?utm_source=rss1.0mainlinkanon&utm_medium=feed Source: Slashdot Title: Microsoft Used China-Based Support for Multiple U.S. Agencies, Potentially Exposing Sensitive Data Feedly Summary: AI Summary and Description: Yes Summary: The text discusses Microsoft’s use of China-based engineering teams for maintaining cloud services for various U.S. federal departments, highlighting concerns over data security in sensitive environments. Following scrutiny, Microsoft…
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Hacker News: Addressing Burnout – Libera Chat
Source URL: https://libera.chat/news/burnout Source: Hacker News Title: Addressing Burnout – Libera Chat Feedly Summary: Comments AI Summary and Description: Yes Summary: The text discusses the implementation of LLM-based support scripts at Libera.Chat in response to staff burnout and support query overload. It highlights the potential of large language models (LLMs) to alleviate staff workload but…
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CSA: What Are the Benefits of Hiring a vCISO?
Source URL: https://www.vanta.com/resources/virtual-ciso Source: CSA Title: What Are the Benefits of Hiring a vCISO? Feedly Summary: AI Summary and Description: Yes Summary: The text discusses the role of a virtual Chief Information Security Officer (vCISO) as a flexible, cost-effective solution for organizations with limited resources. It highlights the differences between a traditional CISO and a…