Tag: Amazon Connect
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Cloud Blog: How ChromeOS propelled Korean Air’s digital transformation
Source URL: https://cloud.google.com/blog/products/chrome-enterprise/how-chromeos-propelled-korean-airs-digital-transformation/ Source: Cloud Blog Title: How ChromeOS propelled Korean Air’s digital transformation Feedly Summary: Editor’s note: Today’s post is by Choi HeeJung, Chief Information Officer for Korean Air, one of the world’s top 20 airlines, serving 117 cities across 40 countries on five continents. Renowned for its commitment to excellence and customer satisfaction,…
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AWS News Blog: AWS Weekly Roundup: New Asia Pacific Region, DynamoDB updates, Amazon Q developer, and more (January 13, 2025)
Source URL: https://aws.amazon.com/blogs/aws/aws-weekly-roundup-new-asia-pacific-region-dynamodb-updates-amazon-q-developer-and-more-january-13-2025/ Source: AWS News Blog Title: AWS Weekly Roundup: New Asia Pacific Region, DynamoDB updates, Amazon Q developer, and more (January 13, 2025) Feedly Summary: As we move into the second week of 2025, China is celebrating Laba Festival (腊八节), a traditional holiday, which marks the beginning of Chinese New Year preparations. On…
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AWS News Blog: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection
Source URL: https://aws.amazon.com/blogs/aws/newly-enhanced-amazon-connect-adds-generative-ai-whatsapp-business-and-secure-data-collection/ Source: AWS News Blog Title: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection Feedly Summary: Use innovative tools like generative AI for segmentation and campaigns, WhatsApp Business, data privacy controls for chat, AI guardrails, conversational AI bot management, and enhanced analytics to elevate customer experiences securely and…
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AWS News Blog: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection
Source URL: https://aws.amazon.com/blogs/aws/newly-enhanced-amazon-connect-adds-generative-ai-whatsapp-business-and-secure-data-collection/ Source: AWS News Blog Title: Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection Feedly Summary: Use innovative tools like generative AI for segmentation and campaigns, WhatsApp Business, data privacy controls for chat, AI guardrails, conversational AI bot management, and enhanced analytics to elevate customer experiences securely and…
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AWS News Blog: Top announcements of AWS re:Invent 2024
Source URL: https://aws.amazon.com/blogs/aws/top-announcements-of-aws-reinvent-2024/ Source: AWS News Blog Title: Top announcements of AWS re:Invent 2024 Feedly Summary: AWS re:Invent 2024, our flagship annual conference, is taking place Dec. 2-6, 2024, in Las Vegas. This premier cloud computing event brings together the global cloud computing community for a week of keynotes, technical sessions, product launches, and networking…