Tag: after
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Cloud Blog: How Conversational Agents and Looker can boost contact center efficiency and enhance constituent services
Source URL: https://cloud.google.com/blog/topics/public-sector/how-conversational-agents-and-looker-can-boost-contact-center-efficiency-and-enhance-constituent-services/ Source: Cloud Blog Title: How Conversational Agents and Looker can boost contact center efficiency and enhance constituent services Feedly Summary: Conversational agents are transforming the way public sector agencies engage with constituents — enabling new levels of hyper-personalization, multimodal conversations, and improving interactions across touchpoints. And this is just the beginning. Our…
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The Register: Attack on Oxford City Council exposes 21 years of election worker data
Source URL: https://www.theregister.com/2025/06/20/oxford_city_council_breach/ Source: The Register Title: Attack on Oxford City Council exposes 21 years of election worker data Feedly Summary: Services coming back online after legacy systems compromised Oxford City Council says a cyberattack earlier this month resulted in 21 years of data being compromised.… AI Summary and Description: Yes Summary: The incident involving…