Source URL: https://cloud.google.com/blog/products/chrome-enterprise/unleash-your-business-potential-the-total-economic-impact-of-chromeos/
Source: Cloud Blog
Title: Unleash Your Business Potential: The Total Economic Impact of ChromeOS
Feedly Summary: In today’s dynamic business landscape, organizations are continuously challenged to achieve more with fewer resources. The demand is high for technology that is not only powerful but also economical, simple to manage, and secure. Enter ChromeOS, a cloud-first operating system designed to meet these exact needs by enhancing security, boosting employee productivity, and significantly cutting IT costs.ChromeOS usage can lead to a substantial decrease in the total cost of ownership (TCO) associated with device usage at an organization. But don’t just take our word for it— research quantifies these benefits.The Forrester Total Economic Impact™ Study: Quantifying the Value of ChromeOSGoogle commissioned Forrester Consulting to conduct a comprehensive Total Economic Impact™ (TEI) study to evaluate the potential return on investment (ROI) for enterprises deploying ChromeOS. This study provides a robust framework for understanding the financial impact ChromeOS can have on organizations.Forrester’s analysis, based on interviews with six decision-makers experienced with ChromeOS, aggregated their experiences into a composite organization. This composite organization, a multinational corporation with $5 billion in annual revenue and 40,000 employees, realized a 208% return on investment (ROI) over three years, a payback period of less than 6 months, and a Net Present Value (NPV) of $6.8 million in savings. The study highlighted four key areas where the composite organizations achieved significant benefits:Increased End-User ProductivityForrester Consulting found that the composite organization saved 90,000 hours per year in productivity time by leveraging ChromeOS, a $6.5 million in total savings over a three year period. Additionally, Interviewees reported a 6-minute drop in login time per employee, with one noting that users experienced over 12 hours less downtime per year with ChromeOSThese gains can be attributed to ChromeOS’s fast bootup times, seamless cloud integration and reduced upfront onboarding times, and AI-integration that helps workers focus on the work they value most.
The users love it. They don’t have to wait for IT to fix things. They don’t have to worry about updates or antivirus. It just works.
CTO
Healthcare
Lowered Device and Licensing CostsThe study also found that ChromeOS led to $1.3 million in savings over three years for the composite organization due to reduced device and license costs. Organizations saved approximately $500 per device, including $300 in hardware costs and $200 in avoided software licenses for security and endpoint management.With the Google Admin console, ChromeOS devices can be centrally managed and secured so IT admins can reduce additional security agents and management solutions if they choose. Additionally, with 10 years of OS updates, Chromebooks are built to last a long time. What’s more, organizations can install ChromeOS Flex at no cost to extend the life of existing Windows devices, further contributing to savings.
We don’t need to pay for software-licenses. We don’t need to pay for antivirus. We don’t need to pay for a lot of things that we used to pay for.
Enterprise Director
Manufacturing
Strengthened Security PostureThe composite organization achieved a $1.2 million financial benefit from strengthened security. This was driven by a 90% incremental security risk reduction with ChromeOS. One interviewee observed that the number of vulnerabilities per end-user device decreased by 90% after deploying ChromeOS.ChromeOS offers multi-layered security, automatic updates that happen in the background, and encryption, all contributing to a “secure by default" environment that eliminates the need for extra antivirus software.
Our number of vulnerabilities per end-user device decreased 90% as we continued the ChromeOS rollout. It’s still the only operating system, I believe, that has never had a ransomware attack.
CTO
Healthcare
Reduced IT Support NeedsAccording to the study, ChromeOS reduced IT support needs, delivering at least $1.1 million in savings over three years. Organizations experienced a 63% reduction in help desk tickets with ChromeOS. Interviewees reported that tickets that did arise were resolved quickly. One interviewee reported that ChromeOS-related tickets take approximately 15 minutes on average to resolve, compared to 2 hours for other operating systems.
We have just one FTE to manage a fleet of 11,000 devices. We barely have to think about it.
Head of IT Security
Financial Services
Discover More: Join Our Webinar!Interested in learning how these benefits can apply to your organization? Join us for an upcoming webinar: The Total Economic Impact of ChromeOS.During this session, we will:Discuss how ChromeOS helps businesses reduce costs related to security, IT, and licensing, while also improving productivity.Walk through the key findings from Forrester Consulting’s "The Total Economic Impact of ChromeOS" study.Help you identify users at your organization who are ready to move to ChromeOS by leveraging the ChromeOS Readiness assessment
AI Summary and Description: Yes
Summary: The text highlights the economic and security benefits of ChromeOS in business environments, emphasizing cost savings, enhanced productivity, and a strengthened security posture. It is particularly relevant to IT decision-makers considering cloud-based solutions that streamline operations and improve security.
Detailed Description:
The provided text outlines the findings from a Total Economic Impact™ (TEI) study conducted by Forrester Consulting, commissioned by Google, which evaluates the financial benefits that organizations can achieve by deploying ChromeOS. Key insights include:
– **Cost Reduction**: The study illustrates how implementing ChromeOS can lead to significant savings in terms of device and licensing costs, with organizations reportedly saving approximately $1.3 million over three years.
– Savings breakdown:
– $500 per device in hardware and software licensing costs
– Cost-effective management via the Google Admin console, allowing central security and management of devices.
– **Increased End-User Productivity**: Organizations found a 208% return on investment over three years, saving 90,000 hours in productivity time annually, translating into $6.5 million in savings. Notable productivity enhancements included:
– A 6-minute reduction in login times per employee.
– Reduction in downtime due to ChromeOS’s fast boot-up and seamless cloud integration.
– Integration of AI functions helps employees focus better on critical tasks.
– **Strengthened Security Posture**: ChromeOS provides a multi-layered security approach leading to a 90% reduction in security risks.
– Financial benefits related to security were quantified at approximately $1.2 million.
– The OS’s built-in features—such as automatic updates, encryption, and a minimal vulnerability rate—contribute to a more robust security environment.
– **Reduced IT Support Needs**: The shift to ChromeOS resulted in a 63% reduction in help desk tickets, with significant savings of $1.1 million over three years attributed to reduced IT support requirements.
– Interviewees noted that issues related to ChromeOS could be resolved in an average of 15 minutes compared to two hours for other operating systems, indicating higher efficiency in IT support.
Furthermore, the text promotes an upcoming webinar aimed at informing organizations about the benefits of moving to ChromeOS, thereby facilitating a deeper understanding of the findings from the TEI study.
These insights underscore the significance of adopting cloud-first platforms like ChromeOS for organizations aiming to enhance productivity while maintaining a strong security posture and achieving substantial cost savings in IT operations.