The Register: Toronto Zoo ransomware crooks snatch decades of visitor data

Source URL: https://www.theregister.com/2025/03/06/toronto_zoo_ransomware/
Source: The Register
Title: Toronto Zoo ransomware crooks snatch decades of visitor data

Feedly Summary: Akira really wasn’t horsing around with this one
Toronto Zoo’s final update on its January 2024 cyberattack arrived this week, revealing that visitor data going back to 2000 had been compromised.…

AI Summary and Description: Yes

Summary: The Toronto Zoo has disclosed a significant cyberattack that resulted in the theft of personal data from over two decades of visitors and staff. This incident illustrates the risks of ransomware attacks on organizations and highlights the importance of robust cybersecurity measures.

Detailed Description:

The cyberattack on the Toronto Zoo has raised concerns about data security and privacy, particularly as extensive personal data has been compromised. Here are the major points from the incident:

– **Data Compromise**:
– Visitor data dating back to 2000 was breached, affecting anyone who purchased general admission tickets or zoo memberships from 2000 to April 2023.
– Stolen information includes:
– First and last names
– Home addresses
– Phone numbers
– Email addresses (in certain records)
– For credit card transactions between January 2022 and April 2023, the last four digits and expiration dates were also compromised.

– **Ransomware Incident**:
– The cyberattack was carried out by the ransomware group Akira, which has been linked to several high-profile breaches in recent times.
– Akira reportedly still holds the zoo’s data, claiming it can be downloaded, which raises ongoing security concerns.

– **Official Response**:
– The incident has been reported to the Office of the Information and Privacy Commissioner of Ontario (IPC), which is currently investigating. Individuals affected are encouraged to monitor their financial statements and be wary of phishing attempts.

– **Impact on Staff and Operations**:
– All current and former staff members since 1989 had their data compromised, which could lead to various repercussions, both for the individuals affected and the organization itself.
– The data loss also included decades of wildlife conservation research, raising concerns about the broader implications for environmental and wildlife interests.

– **Cybersecurity Measures Taken**:
– In response to the incident, the zoo has taken substantial steps to improve cybersecurity, including working closely with the City of Toronto’s Chief Information Security Office.
– Enhancements made are aimed at bolstering network defenses and improving the detection of security threats moving forward.

– **Community and Stakeholder Communication**:
– The zoo expressed gratitude to its supporters, emphasizing collaborative efforts to navigate the challenges posed by the cyberattack.

This incident serves as a stark reminder for organizations, particularly in sectors like infrastructure and public services, about the critical need for robust cybersecurity frameworks and proactive measures to protect sensitive data from evolving ransomware threats. It emphasizes the importance of informing stakeholders and maintaining transparency in the aftermath of a security breach.