Hacker News: Want to book a Ryanair flight? Prepare for a face scan

Source URL: https://noyb.eu/en/want-book-ryanair-flight-prepare-face-scan
Source: Hacker News
Title: Want to book a Ryanair flight? Prepare for a face scan

Feedly Summary: Comments

AI Summary and Description: Yes

Summary: The text discusses Ryanair’s introduction of mandatory user accounts to book flights, raising concerns over GDPR compliance, particularly regarding data minimization and the processing of biometric data. Ryanair’s practices may constitute unlawful nudging towards invasive data collection, prompting legal actions to address these potential violations.

Detailed Description: The content highlights significant concerns regarding Ryanair’s practices in the digital data management of its customers, specifically focusing on GDPR compliance and data privacy implications. Professionals in security, privacy, and compliance should note the following points:

– **Forced Account Creation**:
– Ryanair requires customers to create permanent accounts to book flights, which is criticized for combining data and storing it indefinitely.
– This practice raises questions regarding the necessity of personal data processing under GDPR’s data minimization principle (Article 5(1)(c)).

– **Mandatory Verification Process**:
– New account owners must undergo a verification process, heavily nudged towards using invasive biometric facial recognition.
– This biometric data is especially protected under EU law, and authorities have flagged it as potentially posing “unacceptably high risks.”

– **Potential Legal Violations**:
– Ryanair’s practice of requiring biometric data is contended to ignore the explicit consent requirements outlined in GDPR (Articles 6 and 9).
– Customers face burdensome alternatives, such as sending handwritten signatures and government ID copies if they refuse biometric verification, hinting at coercive elements undermining genuine consent.

– **Business Ethics and Competition**:
– The text suggests that Ryanair’s verification measures may be strategically designed to limit competition from online travel agencies, potentially prioritizing business interests over customer privacy.
– This aspect reflects broader implications on ethical considerations in the deployment of personal data management strategies.

– **Legal Action**:
– A formal complaint has been filed with the Italian Garante, indicating legal proceedings that could arise from these practices.
– Based on Ryanair’s reported 2023 turnover, potential fines for non-compliance with GDPR could reach as high as €431 million.

In summary, the situation presents a complex intersection of data privacy requirements, competitive business strategies, and ethical practices that warrant serious consideration and action from compliance professionals, especially in the EU context where GDPR regulations are rigorously enforced.